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Hi guys I am trying to set up a communication template that includes a hyper link to the Work Order and Service Request so that the user can easily open each record.
Work Order :wonum
Service Request :ticketid
This is as close as I have got so far, both did not include the :wonum or :ticketid
Work Order Hyperlink<br />
Work Order<br /><br />
Service Request Hyperlink<br />
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