On some object structures not all – i get “Internal Server Error Error 500: “

Forums MxLoader On some object structures not all – i get “Internal Server Error Error 500: “

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  • #20114
    Simon Barnes
    Participant

    I have loaded Locations, Items, Assets, Classifications, etc. with no issue

    When I try to load Failure Codes, Failure List, UOMs, Asset Spares & Job Plans I get an error:
    Internal Server Error – Error 500:

    Doesn’t give me a lot to go on any advice?

    #20115
    Simon Barnes
    Participant

    Problem solved

    So we ran the Create Custom Object Structures in MxLoader as normal.

    However integration objects were created as MXL-JOBPLAN rather than MXL_JOBPLAN, rather than tell us that the Object Structure didn’t exist we got the 500 Error – when we changed the A1 cell to use a dash instead of underscore – it loaded / queried fine.

    This didn’t happen on all objects and worked in DEV and TEST but PROD failed on some objects – Failure Codes, Asset Spares, Measurements, Job plans – for sure.

     

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