Maximo List Archive

This is an archive of the Maximo Yahoo Community. The content of this pages may be a sometimes obsolete so please check post dates.
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Maximo: Unable to see the help

From: shah faisal (2011-08-05 19:06)

Hi all,
When I press Alt+f1 on any field inside any Maximo application then window popups with 'ok' and 'help' buttons, further I click on 'help' button but with error 'page can not be displayed'. Why I can not see Maximo help of any field?
Kindly resolve it.
Looking forward....!
Regards
Shah


From: kuldeep lakhani (2011-08-05 21:24)

You could go to application server and check whether maximohelp is up and running or not.Other cause might be improper configuration/deployment of maximohelp on app server.
 Regards...Kuldeep
--- On Fri, 8/5/11, shah faisal <dba_develper@yahoo.com> wrote:
From: shah faisal <dba_develper@yahoo.com>
Subject: [MAXIMO List] Maximo: Unable to see the help
To: "Maximo Group" <MAXIMO@yahoogroups.com>
Date: Friday, August 5, 2011, 9:06 PM


 




Hi all,
When I press Alt+f1 on any field inside any Maximo application then window popups with 'ok' and 'help' buttons, further I click on 'help' button but with error 'page can not be displayed'. Why I can not see Maximo help of any field?
Kindly resolve it.
Looking forward....!
Regards
Shah








From: shah faisal (2011-08-07 05:24)

Hi kuldeep
 
Fyi, actually there are 2 application servers installed in websphere such as;
1) Mxproduction - it is live production application where users are punching their data.direct
2) MxServer      : it is not being in used
 
So, when I start Mxserver then Mximo help file start and works. But .my concerned is I have 'Mxproduction' server which is totally live server and the users are connected every day and I want maximo help file should work with Mxproduction application server, but how.
 
Regards
Shah
 
--- On Sat, 8/6/11, kuldeep lakhani <kuldeep_lakhani2000@yahoo.com> wrote:
From: kuldeep lakhani <kuldeep_lakhani2000@yahoo.com>
Subject: Re: [MAXIMO List] Maximo: Unable to see the help
To: MAXIMO@yahoogroups.com
Date: Saturday, August 6, 2011, 9:24 AM
 
You could go to application server and check whether maximohelp is up and running or not.Other cause might be improper configuration/deployment of maximohelp on app server.
 Regards...Kuldeep
--- On Fri, 8/5/11, shah faisal <dba_develper@yahoo.com> wrote:
From: shah faisal <dba_develper@yahoo.com>
Subject: [MAXIMO List] Maximo: Unable to see the help
To: "Maximo Group" <MAXIMO@yahoogroups.com>
Date: Friday, August 5, 2011, 9:06 PM
 
Hi all,
When I press Alt+f1 on any field inside any Maximo application then window popups with 'ok' and 'help' buttons, further I click on 'help' button but with error 'page can not be displayed'. Why I can not see Maximo help of any field?
Kindly resolve it.
Looking forward....!
Regards
Shah