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Hi all,
An item slipped through the cracks and is messing up our integration with an external system we think.
Instead of crediting $7 on a PO, someone added a PO line with 1 item with a unit cost of $-7.00 (negative).
We have reason to believe that this line is messing up our integration with an external chargeback system, which is holding up lots of chargeback recovery due to rejecting the negative unit cost of a material item.
Question: as a sysadmin, is there any way besides editing the database that I can "un-close" the PO and modify/delete that line?
Thanks,
Sean
The only way I can see how to fix that is via a backend update/modification.
Anyone else?
--- In MAXIMO@yahoogroups.com, "Killeen, Sean J." <sean.killeen@...> wrote:
>
> Hi all,
>
> An item slipped through the cracks and is messing up our integration with an external system we think.
>
> Instead of crediting $7 on a PO, someone added a PO line with 1 item with a unit cost of $-7.00 (negative).
>
> We have reason to believe that this line is messing up our integration with an external chargeback system, which is holding up lots of chargeback recovery due to rejecting the negative unit cost of a material item.
>
> Question: as a sysadmin, is there any way besides editing the database that I can "un-close" the PO and modify/delete that line?
>
> Thanks,
> Sean
>
>
>
>
>