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We are on 6.2 as well and have not seen the issue you are describing but wonder if it is caused by a similar issue we are seeing. Recently our IT department has been upgrading everyone to Internet Explorer 11 and users were having issues with Maximo. First users had to set Maximo to run in Enterprise Mode for the menus to function and then they had to be sure that their zoom was set at 100% or the icons on the Maximo toolbar did not line up with their hotspot and they had to move their mouse around until the help balloon for the function they wanted popped up to find the hot spot.
You may want to look at those settings if you are using IE 11.
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Dave Teece
Senior R&M Professional, CMRP
---In MAXIMO@yahoogroups.com, <david_teece@cargill.com> wrote :
We are on 6.2 as well and have not seen the issue you are describing but wonder if it is caused by a similar issue we are seeing. Recently our IT department has been upgrading everyone to Internet Explorer 11 and users were having issues with Maximo. First users had to set Maximo to run in Enterprise Mode for the menus to function and then they had to be sure that their zoom was set at 100% or the icons on the Maximo toolbar did not line up with their hotspot and they had to move their mouse around until the help balloon for the function they wanted popped up to find the hot spot.
You may want to look at those settings if you are using IE 11.
********************
Actually, that's a nice fix for an IE11 issue I saw recently. Someone called in a ticket and I saw that the browser was bumped to IE11 from the corporate standard IE10. I had them roll it back, but it seems like your method may allow us to keep IE11 installations. I'm not a fan of multiple browsers but I can make that the service desk's problem.
It looks like I'm going to have to stay in developer mode and watch that element.
-C
Might want to take a look at forcing a specific browser mode by changing the HTML being served.
Doc is for Maximo 7, but should work for Maximo 6.
IBM Display problems with Maximo when running Internet Explorer 10 - United States http://www-01.ibm.com/support/docview.wss?uid=swg21664106
IBM Display problems with Maximo when running Internet Explorer 10 - United States http://www-01.ibm.com/support/docview.wss?uid=swg21664106 There is a programmatic solution that will automatically move Maximo users running Internet Explorer 10 to run in IE9 compatibility mode.
View on www-01.ibm.com http://www-01.ibm.com/support/docview.wss?uid=swg21664106
Preview by Yahoo
IBM Force Maximo not to use Internet Explorer Compatibility View - United States http://www-01.ibm.com/support/docview.wss?uid=swg21973289
IBM Force Maximo not to use Internet Explorer Compatibility View - United States http://www-01.ibm.com/support/docview.wss?uid=swg21973289 Problem(Abstract) Running Internet Explorer 11 in Compatibility mode is required by business needs, but Maximo does not support Internet Explorer with Compatibility View enabled. Cause
View on www-01.ibm.com http://www-01.ibm.com/support/docview.wss?uid=swg21973289
Preview by Yahoo
Hey, thanks for this. Only problem: Maximo 6 doesn't have a page.jsp. I think this is littered through login.jsp and others. Anyone confirm?
---In MAXIMO@yahoogroups.com, <swkim@getty.edu> wrote :
Might want to take a look at forcing a specific browser mode by changing the HTML being served.
Doc is for Maximo 7, but should work for Maximo 6.
IBM Display problems with Maximo when running Internet Explorer 10 - United States http://www-01.ibm.com/support/docview.wss?uid=swg21664106 http://www-01.ibm.com/support/docview.wss?uid=swg21664106
IBM Display problems with Maximo when running Internet Explorer 10 - United States http://www-01.ibm.com/support/docview.wss?uid=swg21664106 http://www-01.ibm.com/support/docview.wss?uid=swg21664106 There is a programmatic solution that will automatically move Maximo users running Internet Explorer 10 to run in IE9 compatibility mode.
IBM Force Maximo not to use Internet Explorer Compatibility View - United States http://www-01.ibm.com/support/docview.wss?uid=swg21973289 http://www-01.ibm.com/support/docview.wss?uid=swg21973289
IBM Force Maximo not to use Internet Explorer Compatibility View - United States http://www-01.ibm.com/support/docview.wss?uid=swg21973289 http://www-01.ibm.com/support/docview.wss?uid=swg21973289 Problem(Abstract) Running Internet Explorer 11 in Compatibility mode is required by business needs, but Maximo does not support Internet Explorer with Compatibility View enabled. Cause
View on www-01.ibm.com http://www-01.ibm.com/support/docview.wss?uid=swg21973289 http://www-01.ibm.com/support/docview.wss?uid=swg21973289