Maximo List Archive

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WorkOrders from PMs - asset is not coming over

From: Pat Morrow (2015-01-14 15:22)

We have an issue with WorkOrders that are generated from the PM application.  When the PM is generated against an asset only the location is showing up on the WorkOrder.  This happens whether there are one or more assets at the location. We can reproduce this issue in our 'clean' environment - no customizations or enhancements!!!
Does/did anyone else have this issue?  If so, what have you been able to do to rectify it?
Below is a listing of our environment.
| App Server | IBM WebSphere Application Server 7.0.0.23 |
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| Version | IBM Maximo Asset Management 7.5.0.4 Build 20130129-2023 DB Build V7504-00
IBM Maximo Project Adaptor 7.5.0.0 Build 14 DB Build V7500-01
IBM Maximo Linear Management 7.5.0.0 Build 20130129-2023 DB Build V7500-01
Tivoli's process automation engine 7.5.0.4 Build 20130129-2023 DB Build V7504-38
IBM Maximo for Utilities 7.5.0.1 Build 20120710-0136 DB Build V7501-14
IBM Maximo Asset Management Scheduler 7.5.1.0 Build 20130129-2023 DB Build V7510-124
IBM Maximo Spatial Asset Management 7.5.0.1 Build 20120714-2208 DB Build V7501-13
IBM Maximo Calibration 7.5.0.0 Build 20130129-2023 DB Build V7501-01
IBM Maximo for Oil And Gas 7.5.0.0 Build 20110418-1031 DB Build V7500-22 |
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| Server OS | Windows Server 2008 R2 6.1 build 7601 Service Pack 1 |
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| Server DB | Oracle 11.2 (Oracle Database 11g Enterprise Edition Release 11.2.0.4.0 - 64bit Production With the Partitioning, OLAP, Data Mining and Real Application Testing options) |
 Pat Morrow
pmorrow8@yahoo.com


From: maximo list owner (2015-01-15 13:58)

> When the PM is generated against an asset only the location is showing up on
> the WorkOrder. This happens whether there are one or more assets at the
> location. We can reproduce this issue in our 'clean' environment - no
> customizations or enhancements!!!
Without looking at the output from a PMwogen, it's hard to say. You
say it's been configured against an asset, so back up to a single PM.
Does it have a jobplan attached? What's the jobplan against, an asset
or location? Check relationships just for laughs, as well as
crossovers. You're looking for jobplan->PM and jobplan->WO and PM->WO
kinds of relationships and crossovers.
A snippet of a log for a single PM might narrow it down for you.
-C