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We saw this issue with Maximo 6 and a conflict with Internet Explorer 8 and beyond. Check to see if the people who can see the menus are on IE 7 or below and those that cannot are on IE 8 or above. If you validate that this is the reason, search on the IBM support site for the issue because they posted a fix.
Dave Teece
MRO Inventory Best Practices / CMMS Support, CMRP
This is a problem in the menus.js file
We had the same problem when users started using IE8
I used this to fix it (Maximo 6.0.3)
The latest version of Internet Explorer, versioon 8, is showing an error when
trying to open sub-menus
under the Go To main menu. This problem is quite seriously imparing Maximo's
navigation for users.
Fortunately, the problem can be solved quite easily. The issue here is a rather
simple Javascript error
due to condition check on a variable. This variable is, in the cases of
sub-menus, undefined. Obviously,
the Javascript engine in IE8 is not reacting like its predecessor with those
instructions.
To fix the issue, you have to open your menus.js file located under
[maximo_home]/applications/maximo/maximouiweb/webmodule/webclient/javascript.
The error is usually reported in this file at line 507 but can also occur
somewhere else.
So, change the following lines:
line 491: if(opener), change it with: if(popObj.openermenu!=false)
line 507: if(opener), change it with: if(popObj.openermenu!=false).
Since now the opener variable is not used anywhere else in this function,
you can also get rid of line 488 ( opener = popObj.openermenu).
Regards
Mark
________________________________
From: "david_teece@cargill.com" <david_teece@cargill.com>
To: MAXIMO@yahoogroups.com
Sent: Tuesday, 8 November, 2011 13:57:34
Subject: [MAXIMO List] Re: Menu Issue
We saw this issue with Maximo 6 and a conflict with Internet Explorer 8 and
beyond. Check to see if the people who can see the menus are on IE 7 or below
and those that cannot are on IE 8 or above. If you validate that this is the
reason, search on the IBM support site for the issue because they posted a fix.
Dave Teece
MRO Inventory Best Practices / CMMS Support, CMRP
They are all still on IE7. I know of the fix for IE8.
I just cant figure out why this is happening. In one office there are two
computers one can see the menus and the other can't.
Thank You,
George Gutierrez Jr.
Maximo Administration
Pasadena Refining Systems
713.920.3908 Direct
832.473.5330 Cell
U1O2 - Chave
david_teece@cargill.
com
Sent by: To
MAXIMO@yahoogroups.c MAXIMO@yahoogroups.com
om cc
Subject
11/08/2011 07:57 AM [MAXIMO List] Re: Menu Issue
Please respond to
MAXIMO@yahoogroups.c
om
We saw this issue with Maximo 6 and a conflict with Internet Explorer 8 and
beyond. Check to see if the people who can see the menus are on IE 7 or
below and those that cannot are on IE 8 or above. If you validate that this
is the reason, search on the IBM support site for the issue because they
posted a fix.
Dave Teece
MRO Inventory Best Practices / CMMS Support, CMRP
After I do this will I have to restart the application or redeploy an ear
file/
Sry I'm still learning over here.
Thank You,
George Gutierrez Jr.
Maximo Administration
Pasadena Refining Systems
713.920.3908 Direct
832.473.5330 Cell
U1O2 - Chave
MARK HAYWARD
<mark.hayward4@btope
nworld.com> To
Sent by: MAXIMO@yahoogroups.com
MAXIMO@yahoogroups.c cc
om
Subject
Re: [MAXIMO List] Re: Menu Issue
11/08/2011 08:16 AM
Please respond to
MAXIMO@yahoogroups.c
om
This is a problem in the menus.js file
We had the same problem when users started using IE8
I used this to fix it (Maximo 6.0.3)
The latest version of Internet Explorer, versioon 8, is showing an error
when
trying to open sub-menus
under the Go To main menu. This problem is quite seriously imparing
Maximo's
navigation for users.
Fortunately, the problem can be solved quite easily. The issue here is a
rather
simple Javascript error
due to condition check on a variable. This variable is, in the cases of
sub-menus, undefined. Obviously,
the Javascript engine in IE8 is not reacting like its predecessor with
those
instructions.
To fix the issue, you have to open your menus.js file located under
[maximo_home]/applications/maximo/maximouiweb/webmodule/webclient/javascript.
The error is usually reported in this file at line 507 but can also occur
somewhere else.
So, change the following lines:
line 491: if(opener), change it with: if(popObj.openermenu!=false)
line 507: if(opener), change it with: if(popObj.openermenu!=false).
Since now the opener variable is not used anywhere else in this function,
you can also get rid of line 488 ( opener = popObj.openermenu).
Regards
Mark
________________________________
From: "david_teece@cargill.com" <david_teece@cargill.com>
To: MAXIMO@yahoogroups.com
Sent: Tuesday, 8 November, 2011 13:57:34
Subject: [MAXIMO List] Re: Menu Issue
We saw this issue with Maximo 6 and a conflict with Internet Explorer 8 and
beyond. Check to see if the people who can see the menus are on IE 7 or
below
and those that cannot are on IE 8 or above. If you validate that this is
the
reason, search on the IBM support site for the issue because they posted a
fix.
Dave Teece
MRO Inventory Best Practices / CMMS Support, CMRP
We are in the midst of a 7.5 upgrade and I have an issue that I need to be able to fix. In v6, the root node of the invoice xml was CGINVOICETXN and now it is PublishMXINVOICE. Can anyone give me example java code for the user exit that would rename the root node? It needs to remain the same for our integration to work.
Thanks,
Ron Bryant
IT Business Consultant
Plant Systems & Controls
Cargill