Maximo List Archive

This is an archive of the Maximo Yahoo Community. The content of this pages may be a sometimes obsolete so please check post dates.
Thanks to the community owner Christopher Wanko for providing the content.



Syclo mobile synchronisation problem

From: Ron Sleijpen (2013-03-28 10:56)

Dear group,
We work on Maximo 6.2 in combination with Syclo mobile (agentry v4.3).
The barcode scanners function properly, but since last week I had to reinstall the Maximo software on the mobile.
Now the task workorders are not synchronized to the mobile.
I tried to reinstall the software a couple of times and tried to synchronize a couple of times.
Still the task workorders are not synchronized to the barcode scanners.
Is there anybody who has some experience with Syclo? Where can I view the data queries that are used to synchronize the data from Maximo server to the barcode scanner?
Thnk you in advance.
Ron Sleijpen
Royal Mosa
The contents of this e-mail and attachments, if any, is confidential and only intended for the person(s) to which it is addressed. If you receive this e-mail in error then we kindly request you to inform the sender thereof immediately, and to delete the e-mail and the attachments without printing, copying or distributing any of those. The publication, copying whole or in part or use or dissemination in any other way of the e-mail and attachments by others than the intended person(s) is prohibited. Koninklijke Mosa BV cannot guarantee the security of electronic communication and is not liable for any negative consequence of the use of electronic communication, including but not limited to, damage as a result of in or non-complete delivery or delay in delivery of any e-mail; the text of the e-mail as sent is decisive. Nor can be guaranteed that this message is free from viruses. On all our sales offers and email communication regarding sales offers applies our General Conditions of Delivery and Payment of Koninklijke Mosa BV. A copy of these conditions is filed in Dutch language at the Chamber of Commerce in Maastricht. A copy of the General Conditions of Delivery and Payment of Koninklijke Mosa BV is available at WWW.MOSA.NL and on request a copy will be sent to you by post, fax or email, free of charge. On all our purchase orders and email communication regarding purchase orders applies our General Terms and Conditions of Purchase of Koninklijke Mosa BV. A copy of these conditions is filed in Dutch language at the Chamber of Commerce in Maastricht. On request a copy of these conditions will be sent to you by post, fax or email, free of charge. Koninklijke Mosa BV, Meerssenerweg 358, 6224 AL Maastricht, The Netherlands, Chamber of Commerce nr. 14600086


From: Brian Swanson (2013-04-02 16:30)

The program is typically located on the Syclo server. You can use Eclipse to edit the programs and then the application to re-publish. If you have never done it before it can be somewhat of a challenge. You may want to get some training before editing the code.
Brian Swanson
Systems Analyst-Maximo
Information Technology
HermanMiller
From: MAXIMO@yahoogroups.com [mailto:MAXIMO@yahoogroups.com] On Behalf Of Ron Sleijpen
Sent: Thursday, March 28, 2013 6:56 AM
To: 'MAXIMO@yahoogroups.com'
Subject: [MAXIMO List] Syclo mobile synchronisation problem
Dear group,
We work on Maximo 6.2 in combination with Syclo mobile (agentry v4.3).
The barcode scanners function properly, but since last week I had to reinstall the Maximo software on the mobile.
Now the task workorders are not synchronized to the mobile.
I tried to reinstall the software a couple of times and tried to synchronize a couple of times.
Still the task workorders are not synchronized to the barcode scanners.
Is there anybody who has some experience with Syclo? Where can I view the data queries that are used to synchronize the data from Maximo server to the barcode scanner?
Thnk you in advance.
Ron Sleijpen
Royal Mosa
The contents of this e-mail and attachments, if any, is confidential and only intended for the person(s) to which it is addressed. If you receive this e-mail in error then we kindly request you to inform the sender thereof immediately, and to delete the e-mail and the attachments without printing, copying or distributing any of those. The publication, copying whole or in part or use or dissemination in any other way of the e-mail and attachments by others than the intended person(s) is prohibited. Koninklijke Mosa BV cannot guarantee the security of electronic communication and is not liable for any negative consequence of the use of electronic communication, including but not limited to, damage as a result of in or non-complete delivery or delay in delivery of any e-mail; the text of the e-mail as sent is decisive. Nor can be guaranteed that this message is free from viruses. On all our sales offers and email communication regarding sales offers applies our General Conditions of Delivery and Payment of Koninklijke Mosa BV. A copy of these conditions is filed in Dutch language at the Chamber of Commerce in Maastricht. A copy of the General Conditions of Delivery and Payment of Koninklijke Mosa BV is available at WWW.MOSA.NL<http://WWW.MOSA.NL> and on request a copy will be sent to you by post, fax or email, free of charge. On all our purchase orders and email communication regarding purchase orders applies our General Terms and Conditions of Purchase of Koninklijke Mosa BV. A copy of these conditions is filed in Dutch language at the Chamber of Commerce in Maastricht. On request a copy of these conditions will be sent to you by post, fax or email, free of charge. Koninklijke Mosa BV, Meerssenerweg 358, 6224 AL Maastricht, The Netherlands, Chamber of Commerce nr. 14600086


From: Lonnie Stone (2013-04-02 14:24)

Do you know how to make a users start center automatically update to a new template?
 
So if I updated the Start Center template for a group.. I want all the
users to have the new start center when they log in the first time after I update the template.
Thank you in advance,


From: shannon sutton (2013-04-02 14:38)

Run the following script
 delete from layout
where scconfigid in (select scconfigid
                                    from   scconfig
                                   where  groupname = 'SC-COMPLAINT');
 
delete from scconfig
where groupname = 'SC-COMPLAINT';
commit;
Be sure to change the group name to the appropriate group that uses the template
 
Shannon Dale SuttonMobile: 318-334-8002
________________________________
From: Lonnie Stone <lonnie_s_stone@yahoo.com>
To: "MAXIMO@yahoogroups.com" <MAXIMO@yahoogroups.com>
Sent: Tuesday, April 2, 2013 5:24 PM
Subject: [MAXIMO List] Maximo List - Automatic Start Center Update

 
Do you know how to make a users start center automatically update to a new template?
 
So if I updated the Start Center template for a group.. I want all the
users to have the new start center when they log in the first time after I update the template.
Thank you in advance,


From: Lonnie Stone (2013-04-02 14:47)


My post was premature as i think this is the correct answer -
The reason the startcenbter is not automatically updated is that if a user
has added their own changes to their startcenter, those changes would
get wiped out during the update. Some users prefer not to lose their
changes.
The SCCONFIG tables holds startcenter configuration data. It is not advised to delete rows from this table.
The very first time a user logs on, this table gets populated with the information for their startcenter.
The best methodology is to update the startcenter and then send a
communication advising the users to click on the update startcenter
button to get their startcenter updated. That way they can choose to get
the changes or not.
________________________________
From: Lonnie Stone <lonnie_s_stone@yahoo.com>
To: "MAXIMO@yahoogroups.com" <MAXIMO@yahoogroups.com>
Sent: Tuesday, April 2, 2013 5:24 PM
Subject: [MAXIMO List] Maximo List - Automatic Start Center Update

 
Do you know how to make a users start center automatically update to a new template?
 
So if I updated the Start Center template for a group.. I want all the
users to have the new start center when they log in the first time after I update the template.
Thank you in advance,


From: al_potanin (2013-04-02 23:04)

Hi Ron,
To turn on logs:
1. Go to a server where agentry server is installed
2. Open Agentry Production Server(Agentry Administration Client)
3. Connect to local server
4. Menu Edit->Log Settings
5. Change Server.BackEnd.SQL-1 log level to Low (most details) and use Separate File
6. Click OK
7. Restart Agentry server (Server->Restart Server)
Logs will be written into BackEnd-SQL-1.log file in Logs folder.
Regards,
Alexey
--- In MAXIMO@yahoogroups.com, Ron Sleijpen <ron.sleijpen@...> wrote:
>
> Dear group,
>
> We work on Maximo 6.2 in combination with Syclo mobile (agentry v4.3).
> The barcode scanners function properly, but since last week I had to reinstall the Maximo software on the mobile.
> Now the task workorders are not synchronized to the mobile.
> I tried to reinstall the software a couple of times and tried to synchronize a couple of times.
> Still the task workorders are not synchronized to the barcode scanners.
>
> Is there anybody who has some experience with Syclo? Where can I view the data queries that are used to synchronize the data from Maximo server to the barcode scanner?
>
> Thnk you in advance.
>
> Ron Sleijpen
> Royal Mosa
>
> The contents of this e-mail and attachments, if any, is confidential and only intended for the person(s) to which it is addressed. If you receive this e-mail in error then we kindly request you to inform the sender thereof immediately, and to delete the e-mail and the attachments without printing, copying or distributing any of those. The publication, copying whole or in part or use or dissemination in any other way of the e-mail and attachments by others than the intended person(s) is prohibited. Koninklijke Mosa BV cannot guarantee the security of electronic communication and is not liable for any negative consequence of the use of electronic communication, including but not limited to, damage as a result of in or non-complete delivery or delay in delivery of any e-mail; the text of the e-mail as sent is decisive. Nor can be guaranteed that this message is free from viruses. On all our sales offers and email communication regarding sales offers applies our General Conditions of Delivery and Payment of Koninklijke Mosa BV. A copy of these conditions is filed in Dutch language at the Chamber of Commerce in Maastricht. A copy of the General Conditions of Delivery and Payment of Koninklijke Mosa BV is available at WWW.MOSA.NL and on request a copy will be sent to you by post, fax or email, free of charge. On all our purchase orders and email communication regarding purchase orders applies our General Terms and Conditions of Purchase of Koninklijke Mosa BV. A copy of these conditions is filed in Dutch language at the Chamber of Commerce in Maastricht. On request a copy of these conditions will be sent to you by post, fax or email, free of charge. Koninklijke Mosa BV, Meerssenerweg 358, 6224 AL Maastricht, The Netherlands, Chamber of Commerce nr. 14600086
>
>
>
>


From: Sean Clark-McCarthy (2013-04-03 00:39)

That is of course assuming you let your users customize their start center. I’ve been on several projects where the core team determined that answer was ‘no’.

I’ve also seen a custom single page app against the SCCONFIG table. This lets an administrator selectively delete rows for specific users to force their start center to revert to template. The SCCONFIG table holds the per user start center configuration. If you delete rows, it deletes that users changes. The next time they log in, Maximo says “hey no row here, let me create it!” and it will copy the template configuration for that logged in user.

That may be the best methodology for you, but not for all. ;)

--- Sean Clark-McCarthy

From: MAXIMO@yahoogroups.com [mailto:MAXIMO@yahoogroups.com] On Behalf Of Lonnie Stone
Sent: Tuesday, April 02, 2013 5:47 PM
To: MAXIMO@yahoogroups.com
Subject: Re: [MAXIMO List] Maximo List - Automatic Start Center Update



My post was premature as i think this is the correct answer -
The reason the startcenbter is not automatically updated is that if a user
has added their own changes to their startcenter, those changes would
get wiped out during the update. Some users prefer not to lose their
changes.

The SCCONFIG tables holds startcenter configuration data. It is not advised to delete rows from this table.

The very first time a user logs on, this table gets populated with the information for their startcenter.

The best methodology is to update the startcenter and then send a
communication advising the users to click on the update startcenter
button to get their startcenter updated. That way they can choose to get
the changes or not.

________________________________
From: Lonnie Stone <lonnie_s_stone@yahoo.com<mailto:lonnie_s_stone%40yahoo.com>>
To: "MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>>
Sent: Tuesday, April 2, 2013 5:24 PM
Subject: [MAXIMO List] Maximo List - Automatic Start Center Update



Do you know how to make a users start center automatically update to a new template?

So if I updated the Start Center template for a group.. I want all the
users to have the new start center when they log in the first time after I update the template.

Thank you in advance,