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Thanks to the community owner Christopher Wanko for providing the content.
Issue
We receive the initial email in Outlook but when I reply to the email I do
not always
receive a return email stating the status has been changed(status scenario
and workflow scenario)
Both scenarios have been working before and I have not made any changes to
the setup so am I not sure what is causing this inconsistency
Has anyone successfully implemented this tool?
If so how did you setup the environment?
I am using a dedicated Email Listener address for Maximo for email
Could it be my email settings in Outlook?
Environment
Maximo 7.5
Oracle 11g
Websphere 7.0
Windows Server 2008 R2
Thanks,
Dan