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Hi,
I am trying to set up another Site in Maximo 7.5 and have hit a snag. I have created another site and transferred some locations to it. I have also transferred the associated Assets to the site and all looks good.
However when I try to raise a Service Request it won't let me save it f it is for the new Location / Asset combination. I can raise SRs for the existing Site but no the new. I get an error message.
BMXAA4211E - Database error number 1422 has occurred when operating on SR : Class=SR Service Request=119007. Report the error to the owner of the deployment.
I have tried with the default insert site set to each Site and also to no Site but no difference. I understood that Service Requests were set at an Enterprise level, according to the documentation.
Has anybody else had this problem and, if so, how was it solved. I am in Test at the moment but our management want to go live in a couple of weeks.
Thanks Peter.
Peter Hacking
University of Western Australia.