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TRAVIS HERRON: Your Post Can you help us?

From: hankinskeith (2011-08-01 23:13)

Hi Travis...
If we happen to see this we are having the exact same problem with 6.2.6 but crashing the go to menu after cloning assets... can you share exactly what you changed in the MAXMENU table or how you fixed this?
Thanks!
Keith
--- In MAXIMO@yahoogroups.com, "Travis Herron" <therron@...> wrote:
>
> Never mind; I think I found my problem in MAXMENU.
>
> Travis Herron
>
> --- In MAXIMO@yahoogroups.com, "Travis Herron" <therron@> wrote:
> >
> > Maximo 6.2.6, weblogic, sql server 2000
> >
> > I created two apps. One is a scaled-down copy of TOOLINV (Stocked Tools) and the other a scaled-down copy of INVISSUE (Issues & Transfers). Maximo seems to be having a random problem with duplicating applications on version 6.2.6, so I ended up exporting the OOTB application xml's, making some minor tweaks, creating new apps with the right Main Object, then importing my tweaked xml's and finishing the changes through Application Designer.
> >
> > So as soon as I give a user rights to these applications, and they log in again, their Start Center will load but when they try to leave the Start Center, Internet Explorer crashes. My only guess at this point is that these new apps (which should both be in the Inventory module) are not showing up correctly in the Inventory module on the Go To menu. If I click on the Go To menu, the early modules (Adminstration, Assets, etc.) seem to load fine but when I point at Inventory the list of applications does not pop out and it crashes IE.
> >
> > Anyone know where the positions of the applications within each module is stored?
> >
> > Travis Herron
> >
>


From: Travis Herron (2011-08-02 19:43)

Run this from the backend:
select * from maxmenu
where menutype = 'MODULE' and moduleapp = 'ASSET'
order by position, subposition
You will probably see, by looking at the POSITION (and SUBPOSITION) fields, that there are two applications that have the same two values for those two fields (and one of those two is probably your cloned app). So the link from the Go To menu ends up thinking that it is pointing to two pages. That causes the browser to crash.
The solution: just do an update statement on one of the offending apps (probably your clone) to move its POSITION (and SUBPOSITION, if necessary) to a spot unoccupied by any other app. (In your case, you will probably only need to update the POSITION field; there is no submenu on the Assets module).
Travis Herron
--- In MAXIMO@yahoogroups.com, "hankinskeith@..." <keith.d.hankins@...> wrote:
>
> Hi Travis...
>
> If we happen to see this we are having the exact same problem with 6.2.6 but crashing the go to menu after cloning assets... can you share exactly what you changed in the MAXMENU table or how you fixed this?
>
> Thanks!
> Keith
>
> --- In MAXIMO@yahoogroups.com, "Travis Herron" <therron@> wrote:
> >
> > Never mind; I think I found my problem in MAXMENU.
> >
> > Travis Herron
> >
> > --- In MAXIMO@yahoogroups.com, "Travis Herron" <therron@> wrote:
> > >
> > > Maximo 6.2.6, weblogic, sql server 2000
> > >
> > > I created two apps. One is a scaled-down copy of TOOLINV (Stocked Tools) and the other a scaled-down copy of INVISSUE (Issues & Transfers). Maximo seems to be having a random problem with duplicating applications on version 6.2.6, so I ended up exporting the OOTB application xml's, making some minor tweaks, creating new apps with the right Main Object, then importing my tweaked xml's and finishing the changes through Application Designer.
> > >
> > > So as soon as I give a user rights to these applications, and they log in again, their Start Center will load but when they try to leave the Start Center, Internet Explorer crashes. My only guess at this point is that these new apps (which should both be in the Inventory module) are not showing up correctly in the Inventory module on the Go To menu. If I click on the Go To menu, the early modules (Adminstration, Assets, etc.) seem to load fine but when I point at Inventory the list of applications does not pop out and it crashes IE.
> > >
> > > Anyone know where the positions of the applications within each module is stored?
> > >
> > > Travis Herron
> > >
> >
>