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Maximo 6.2.6, weblogic, sql server
Just passing along an experience for general knowledge to the group. . .
My IT department pushed down a bunch of updates to client computers yesterday that would install when people shut down their computers. So at the end of the day I shut down my computer with the "Install Updates and Shut Down" option.
Today I get a call from another user who says Maximo wouldn't print his work orders, "it was just all blank in the box that pops up." So I tried it. Sure enough, the box that normally pops up and says "Printing in progress, do not close window" was just blank and all white inside. The browser toolbars were kind of flickering, and Windows Task Manager reported that the printing dialog was Not Responding.
I looked at what IT had installed (Add/Remove Programs). There was a lot. I took a guess at which one might have been the offender. There was one update to IE, so I uninstalled that. It was:
Security Update for Windows Internet Explorer 8 (KB2586448)
In the uninstall process it warned me that uninstalling that could affect these:
Security Update for Microsoft Windows (KB2564958)
Security Update for Windows XP (KB2567053)
Security Update for Windows XP (KB2592799)
Update for Windows XP (KB2616676-v2)
I uninstalled it anyway and rebooted. Printing works again.
So just a heads up to all who may encounter this same problem. I'm going to take it to IBM support and see if they've got a hotfix or something.
Travis Herron
Hi Travis,
Did you get any update from IBM ? We have the same issue.
praveen
On Fri, Oct 21, 2011 at 8:47 AM, Travis Herron <therron@pcci.edu> wrote:
> **
>
>
> Maximo 6.2.6, weblogic, sql server
>
> Just passing along an experience for general knowledge to the group. . .
>
> My IT department pushed down a bunch of updates to client computers
> yesterday that would install when people shut down their computers. So at
> the end of the day I shut down my computer with the "Install Updates and
> Shut Down" option.
>
> Today I get a call from another user who says Maximo wouldn't print his
> work orders, "it was just all blank in the box that pops up." So I tried it.
> Sure enough, the box that normally pops up and says "Printing in progress,
> do not close window" was just blank and all white inside. The browser
> toolbars were kind of flickering, and Windows Task Manager reported that the
> printing dialog was Not Responding.
>
> I looked at what IT had installed (Add/Remove Programs). There was a lot. I
> took a guess at which one might have been the offender. There was one update
> to IE, so I uninstalled that. It was:
>
> Security Update for Windows Internet Explorer 8 (KB2586448)
>
> In the uninstall process it warned me that uninstalling that could affect
> these:
>
> Security Update for Microsoft Windows (KB2564958)
> Security Update for Windows XP (KB2567053)
> Security Update for Windows XP (KB2592799)
> Update for Windows XP (KB2616676-v2)
>
> I uninstalled it anyway and rebooted. Printing works again.
>
> So just a heads up to all who may encounter this same problem. I'm going to
> take it to IBM support and see if they've got a hotfix or something.
>
> Travis Herron
>
>
>
Not really. I did speak to one person there who kind of gave me the feeling that it's pretty much an unsupported print driver now so there might not be a fix for it, ever. The fix is to upgrade, or not print.
Travis Herron
--- In MAXIMO@yahoogroups.com, Praveen M <praveen.muramalla@...> wrote:
>
> Hi Travis,
>
> Did you get any update from IBM ? We have the same issue.
>
> praveen
>
> On Fri, Oct 21, 2011 at 8:47 AM, Travis Herron <therron@...> wrote:
>
> > **
> >
> >
> > Maximo 6.2.6, weblogic, sql server
> >
> > Just passing along an experience for general knowledge to the group. . .
> >
> > My IT department pushed down a bunch of updates to client computers
> > yesterday that would install when people shut down their computers. So at
> > the end of the day I shut down my computer with the "Install Updates and
> > Shut Down" option.
> >
> > Today I get a call from another user who says Maximo wouldn't print his
> > work orders, "it was just all blank in the box that pops up." So I tried it.
> > Sure enough, the box that normally pops up and says "Printing in progress,
> > do not close window" was just blank and all white inside. The browser
> > toolbars were kind of flickering, and Windows Task Manager reported that the
> > printing dialog was Not Responding.
> >
> > I looked at what IT had installed (Add/Remove Programs). There was a lot. I
> > took a guess at which one might have been the offender. There was one update
> > to IE, so I uninstalled that. It was:
> >
> > Security Update for Windows Internet Explorer 8 (KB2586448)
> >
> > In the uninstall process it warned me that uninstalling that could affect
> > these:
> >
> > Security Update for Microsoft Windows (KB2564958)
> > Security Update for Windows XP (KB2567053)
> > Security Update for Windows XP (KB2592799)
> > Update for Windows XP (KB2616676-v2)
> >
> > I uninstalled it anyway and rebooted. Printing works again.
> >
> > So just a heads up to all who may encounter this same problem. I'm going to
> > take it to IBM support and see if they've got a hotfix or something.
> >
> > Travis Herron
> >
> >
> >
>
>
>
>
Same thing, IBM replied today that there might not be a hot fix.
On Tue, Oct 25, 2011 at 6:09 AM, Travis Herron <therron@pcci.edu> wrote:
> **
>
>
> Not really. I did speak to one person there who kind of gave me the feeling
> that it's pretty much an unsupported print driver now so there might not be
> a fix for it, ever. The fix is to upgrade, or not print.
>
> Travis Herron
>
>
> --- In MAXIMO@yahoogroups.com, Praveen M <praveen.muramalla@...> wrote:
> >
> > Hi Travis,
> >
> > Did you get any update from IBM ? We have the same issue.
> >
> > praveen
> >
> > On Fri, Oct 21, 2011 at 8:47 AM, Travis Herron <therron@...> wrote:
> >
> > > **
>
> > >
> > >
> > > Maximo 6.2.6, weblogic, sql server
> > >
> > > Just passing along an experience for general knowledge to the group. .
> .
> > >
> > > My IT department pushed down a bunch of updates to client computers
> > > yesterday that would install when people shut down their computers. So
> at
> > > the end of the day I shut down my computer with the "Install Updates
> and
> > > Shut Down" option.
> > >
> > > Today I get a call from another user who says Maximo wouldn't print his
> > > work orders, "it was just all blank in the box that pops up." So I
> tried it.
> > > Sure enough, the box that normally pops up and says "Printing in
> progress,
> > > do not close window" was just blank and all white inside. The browser
> > > toolbars were kind of flickering, and Windows Task Manager reported
> that the
> > > printing dialog was Not Responding.
> > >
> > > I looked at what IT had installed (Add/Remove Programs). There was a
> lot. I
> > > took a guess at which one might have been the offender. There was one
> update
> > > to IE, so I uninstalled that. It was:
> > >
> > > Security Update for Windows Internet Explorer 8 (KB2586448)
> > >
> > > In the uninstall process it warned me that uninstalling that could
> affect
> > > these:
> > >
> > > Security Update for Microsoft Windows (KB2564958)
> > > Security Update for Windows XP (KB2567053)
> > > Security Update for Windows XP (KB2592799)
> > > Update for Windows XP (KB2616676-v2)
> > >
> > > I uninstalled it anyway and rebooted. Printing works again.
> > >
> > > So just a heads up to all who may encounter this same problem. I'm
> going to
> > > take it to IBM support and see if they've got a hotfix or something.
> > >
> > > Travis Herron
> > >
> > >
> > >
> >
> >
> >
> >
>
>
>
Guys see my recent post about direct print. We had the same issue and figured out we need a newer java version.
Sent from my iPhone
On Oct 25, 2011, at 2:03 PM, Praveen M <praveen.muramalla@gmail.com> wrote:
> Same thing, IBM replied today that there might not be a hot fix.
>
> On Tue, Oct 25, 2011 at 6:09 AM, Travis Herron <therron@pcci.edu> wrote:
>
>> **
>>
>>
>> Not really. I did speak to one person there who kind of gave me the feeling
>> that it's pretty much an unsupported print driver now so there might not be
>> a fix for it, ever. The fix is to upgrade, or not print.
>>
>> Travis Herron
>>
>>
>> --- In MAXIMO@yahoogroups.com, Praveen M <praveen.muramalla@...> wrote:
>>>
>>> Hi Travis,
>>>
>>> Did you get any update from IBM ? We have the same issue.
>>>
>>> praveen
>>>
>>> On Fri, Oct 21, 2011 at 8:47 AM, Travis Herron <therron@...> wrote:
>>>
>>>> **
>>
>>>>
>>>>
>>>> Maximo 6.2.6, weblogic, sql server
>>>>
>>>> Just passing along an experience for general knowledge to the group. .
>> .
>>>>
>>>> My IT department pushed down a bunch of updates to client computers
>>>> yesterday that would install when people shut down their computers. So
>> at
>>>> the end of the day I shut down my computer with the "Install Updates
>> and
>>>> Shut Down" option.
>>>>
>>>> Today I get a call from another user who says Maximo wouldn't print his
>>>> work orders, "it was just all blank in the box that pops up." So I
>> tried it.
>>>> Sure enough, the box that normally pops up and says "Printing in
>> progress,
>>>> do not close window" was just blank and all white inside. The browser
>>>> toolbars were kind of flickering, and Windows Task Manager reported
>> that the
>>>> printing dialog was Not Responding.
>>>>
>>>> I looked at what IT had installed (Add/Remove Programs). There was a
>> lot. I
>>>> took a guess at which one might have been the offender. There was one
>> update
>>>> to IE, so I uninstalled that. It was:
>>>>
>>>> Security Update for Windows Internet Explorer 8 (KB2586448)
>>>>
>>>> In the uninstall process it warned me that uninstalling that could
>> affect
>>>> these:
>>>>
>>>> Security Update for Microsoft Windows (KB2564958)
>>>> Security Update for Windows XP (KB2567053)
>>>> Security Update for Windows XP (KB2592799)
>>>> Update for Windows XP (KB2616676-v2)
>>>>
>>>> I uninstalled it anyway and rebooted. Printing works again.
>>>>
>>>> So just a heads up to all who may encounter this same problem. I'm
>> going to
>>>> take it to IBM support and see if they've got a hotfix or something.
>>>>
>>>> Travis Herron
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>
>
>
>
> ------------------------------------
>
> Email addresses you might need:
> Posting: MAXIMO@yahoogroups.com
> Join : MAXIMO-subscribe@yahoogroups.com
> Leave : MAXIMO-unsubscribe@yahoogroups.com
> Cry : MAXIMO-owner@yahoogroups.com
> Group : http://groups.yahoo.com/group/MAXIMOYahoo! Groups Links
>
>
>
Okay now that I'm in the office, here's the link
http://tech.groups.yahoo.com/group/MAXIMO/message/55567
KW
On Fri, Oct 28, 2011 at 7:27 AM, Kevin Wertz <wertzee@gmail.com> wrote:
> Guys see my recent post about direct print. We had the same issue and
> figured out we need a newer java version.
>
> Sent from my iPhone
>
> On Oct 25, 2011, at 2:03 PM, Praveen M <praveen.muramalla@gmail.com>
> wrote:
>
> > Same thing, IBM replied today that there might not be a hot fix.
> >
> > On Tue, Oct 25, 2011 at 6:09 AM, Travis Herron <therron@pcci.edu> wrote:
> >
> >> **
> >>
> >>
> >> Not really. I did speak to one person there who kind of gave me the
> feeling
> >> that it's pretty much an unsupported print driver now so there might not
> be
> >> a fix for it, ever. The fix is to upgrade, or not print.
> >>
> >> Travis Herron
> >>
> >>
> >> --- In MAXIMO@yahoogroups.com, Praveen M <praveen.muramalla@...> wrote:
> >>>
> >>> Hi Travis,
> >>>
> >>> Did you get any update from IBM ? We have the same issue.
> >>>
> >>> praveen
> >>>
> >>> On Fri, Oct 21, 2011 at 8:47 AM, Travis Herron <therron@...> wrote:
> >>>
> >>>> **
> >>
> >>>>
> >>>>
> >>>> Maximo 6.2.6, weblogic, sql server
> >>>>
> >>>> Just passing along an experience for general knowledge to the group. .
> >> .
> >>>>
> >>>> My IT department pushed down a bunch of updates to client computers
> >>>> yesterday that would install when people shut down their computers. So
> >> at
> >>>> the end of the day I shut down my computer with the "Install Updates
> >> and
> >>>> Shut Down" option.
> >>>>
> >>>> Today I get a call from another user who says Maximo wouldn't print
> his
> >>>> work orders, "it was just all blank in the box that pops up." So I
> >> tried it.
> >>>> Sure enough, the box that normally pops up and says "Printing in
> >> progress,
> >>>> do not close window" was just blank and all white inside. The browser
> >>>> toolbars were kind of flickering, and Windows Task Manager reported
> >> that the
> >>>> printing dialog was Not Responding.
> >>>>
> >>>> I looked at what IT had installed (Add/Remove Programs). There was a
> >> lot. I
> >>>> took a guess at which one might have been the offender. There was one
> >> update
> >>>> to IE, so I uninstalled that. It was:
> >>>>
> >>>> Security Update for Windows Internet Explorer 8 (KB2586448)
> >>>>
> >>>> In the uninstall process it warned me that uninstalling that could
> >> affect
> >>>> these:
> >>>>
> >>>> Security Update for Microsoft Windows (KB2564958)
> >>>> Security Update for Windows XP (KB2567053)
> >>>> Security Update for Windows XP (KB2592799)
> >>>> Update for Windows XP (KB2616676-v2)
> >>>>
> >>>> I uninstalled it anyway and rebooted. Printing works again.
> >>>>
> >>>> So just a heads up to all who may encounter this same problem. I'm
> >> going to
> >>>> take it to IBM support and see if they've got a hotfix or something.
> >>>>
> >>>> Travis Herron
> >>>>
> >>>>
> >>>>
> >>>
> >>>
> >>>
> >>>
> >>
> >>
> >>
> >
> >
> >
> >
> >
> >
> > ------------------------------------
> >
> > Email addresses you might need:
> > Posting: MAXIMO@yahoogroups.com
> > Join : MAXIMO-subscribe@yahoogroups.com
> > Leave : MAXIMO-unsubscribe@yahoogroups.com
> > Cry : MAXIMO-owner@yahoogroups.com
> > Group : http://groups.yahoo.com/group/MAXIMOYahoo! Groups Links
> >
> >
> >
>