Maximo List Archive

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Menu Issue

From: George (2011-11-08 12:59)

Has anyone had an issue with the menus not being displayed?
example: GoTo-->Configuration--> (workflow,database configuration,application designer,Escalations,Cron Task Setup,etc...)
On some of the users machines they can not see the menus...hmm.
This is becoming a problem and is spreading through out the all users.
Maximo 6.2.1
Weblogic
SQL 2005
Thx,
mrggutz


From: Victor (2011-11-08 13:23)

Hi George,
Please check their security profiles and make sure they in the correct security groups to have access to those menus.
Hope this helps.
Thanks,
Victor.
--- In MAXIMO@yahoogroups.com, "George" <ggutierrez@...> wrote:
>
> Has anyone had an issue with the menus not being displayed?
> example: GoTo-->Configuration--> (workflow,database configuration,application designer,Escalations,Cron Task Setup,etc...)
> On some of the users machines they can not see the menus...hmm.
> This is becoming a problem and is spreading through out the all users.
>
> Maximo 6.2.1
> Weblogic
> SQL 2005
>
> Thx,
> mrggutz
>


From: ggutierrez (2011-11-08 08:14)

Victor,
They used to be able to do it before and now they can't, so I don't know
what changed.



Thank You,

George Gutierrez Jr.
Maximo Administration
Pasadena Refining Systems
713.920.3908 Direct
832.473.5330 Cell
U1O2 - Chave



"Victor"
<vikas17.j@gmail.com
> To
Sent by: MAXIMO@yahoogroups.com
MAXIMO@yahoogroups.c cc
om
Subject
[MAXIMO List] Re: Menu Issue
11/08/2011 07:23 AM


Please respond to
MAXIMO@yahoogroups.c
om









Hi George,

Please check their security profiles and make sure they in the correct
security groups to have access to those menus.

Hope this helps.

Thanks,

Victor.

--- In MAXIMO@yahoogroups.com, "George" <ggutierrez@...> wrote:
>
> Has anyone had an issue with the menus not being displayed?
> example: GoTo-->Configuration--> (workflow,database
configuration,application designer,Escalations,Cron Task Setup,etc...)
> On some of the users machines they can not see the menus...hmm.
> This is becoming a problem and is spreading through out the all users.
>
> Maximo 6.2.1
> Weblogic
> SQL 2005
>
> Thx,
> mrggutz
>





From: Somayina Owu (2011-11-08 18:12)

Are you sure there are no web browser compatibility issues? I know this has been issue in the past for some of the Maximo versions
Regards
Somayina
Sent from my iPhone
On 8 Nov 2011, at 14:14, ggutierrez@pasadenarefining.com wrote:
> Victor,
> They used to be able to do it before and now they can't, so I don't know
> what changed.
>
>
>
> Thank You,
>
> George Gutierrez Jr.
> Maximo Administration
> Pasadena Refining Systems
> 713.920.3908 Direct
> 832.473.5330 Cell
> U1O2 - Chave
>
>
>
> "Victor"
> <vikas17.j@gmail.com
> > To
> Sent by: MAXIMO@yahoogroups.com
> MAXIMO@yahoogroups.c cc
> om
> Subject
> [MAXIMO List] Re: Menu Issue
> 11/08/2011 07:23 AM
>
>
> Please respond to
> MAXIMO@yahoogroups.c
> om
>
>
>
>
>
>
>
>
>
> Hi George,
>
> Please check their security profiles and make sure they in the correct
> security groups to have access to those menus.
>
> Hope this helps.
>
> Thanks,
>
> Victor.
>
> --- In MAXIMO@yahoogroups.com, "George" <ggutierrez@...> wrote:
> >
> > Has anyone had an issue with the menus not being displayed?
> > example: GoTo-->Configuration--> (workflow,database
> configuration,application designer,Escalations,Cron Task Setup,etc...)
> > On some of the users machines they can not see the menus...hmm.
> > This is becoming a problem and is spreading through out the all users.
> >
> > Maximo 6.2.1
> > Weblogic
> > SQL 2005
> >
> > Thx,
> > mrggutz
> >
>
>
>
>
>


From: peter.males (2011-11-09 12:39)


Hi,
If you are running Internet Explorer then you either need to apply the Hot-Fix from IBM for this issue, or remove all of the following Internet Explorer updates from Microsoft, if they are installed. KB2497640, KB2530548, KB2539049, KB2586448.
The first one is the update that causes the problem, the rest are roll-up updates that include the original. NB you need to have administrator rights to the PC to do this.
--- In MAXIMO@yahoogroups.com, Somayina Owu <somayina@...> wrote:
>
> Are you sure there are no web browser compatibility issues? I know this has been issue in the past for some of the Maximo versions
> Regards
> Somayina
>
> Sent from my iPhone
>
> On 8 Nov 2011, at 14:14, ggutierrez@... wrote:
>
> > Victor,
> > They used to be able to do it before and now they can't, so I don't know
> > what changed.
> >
> >
> >
> > Thank You,
> >
> > George Gutierrez Jr.
> > Maximo Administration
> > Pasadena Refining Systems
> > 713.920.3908 Direct
> > 832.473.5330 Cell
> > U1O2 - Chave
> >
> >
> >
> > "Victor"
> > <vikas17.j@...
> > > To
> > Sent by: MAXIMO@yahoogroups.com
> > MAXIMO@... cc
> > om
> > Subject
> > [MAXIMO List] Re: Menu Issue
> > 11/08/2011 07:23 AM
> >
> >
> > Please respond to
> > MAXIMO@...
> > om
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > Hi George,
> >
> > Please check their security profiles and make sure they in the correct
> > security groups to have access to those menus.
> >
> > Hope this helps.
> >
> > Thanks,
> >
> > Victor.
> >
> > --- In MAXIMO@yahoogroups.com, "George" <ggutierrez@> wrote:
> > >
> > > Has anyone had an issue with the menus not being displayed?
> > > example: GoTo-->Configuration--> (workflow,database
> > configuration,application designer,Escalations,Cron Task Setup,etc...)
> > > On some of the users machines they can not see the menus...hmm.
> > > This is becoming a problem and is spreading through out the all users.
> > >
> > > Maximo 6.2.1
> > > Weblogic
> > > SQL 2005
> > >
> > > Thx,
> > > mrggutz
> > >
> >
> >
> >
> >
> >
>
>
>
>


From: ggutierrez (2011-11-09 06:42)

Thank you for the reply and I will give that a try and let you know the
outcome.



Thank You,

George Gutierrez Jr.
Maximo Administration
Pasadena Refining Systems
713.920.3908 Direct
832.473.5330 Cell
U1O2 - Chave



"peter.males"
<peter.males@emcoruk
.com> To
Sent by: MAXIMO@yahoogroups.com
MAXIMO@yahoogroups.c cc
om
Subject
[MAXIMO List] Re: Menu Issue
11/09/2011 06:39 AM


Please respond to
MAXIMO@yahoogroups.c
om










Hi,
If you are running Internet Explorer then you either need to apply the
Hot-Fix from IBM for this issue, or remove all of the following Internet
Explorer updates from Microsoft, if they are installed. KB2497640,
KB2530548, KB2539049, KB2586448.
The first one is the update that causes the problem, the rest are roll-up
updates that include the original. NB you need to have administrator rights
to the PC to do this.

--- In MAXIMO@yahoogroups.com, Somayina Owu <somayina@...> wrote:
>
> Are you sure there are no web browser compatibility issues? I know this
has been issue in the past for some of the Maximo versions
> Regards
> Somayina
>
> Sent from my iPhone
>
> On 8 Nov 2011, at 14:14, ggutierrez@... wrote:
>
> > Victor,
> > They used to be able to do it before and now they can't, so I don't
know
> > what changed.
> >
> >
> >
> > Thank You,
> >
> > George Gutierrez Jr.
> > Maximo Administration
> > Pasadena Refining Systems
> > 713.920.3908 Direct
> > 832.473.5330 Cell
> > U1O2 - Chave
> >
> >
> >
> > "Victor"
> > <vikas17.j@...
> > > To
> > Sent by: MAXIMO@yahoogroups.com
> > MAXIMO@... cc
> > om
> > Subject
> > [MAXIMO List] Re: Menu Issue
> > 11/08/2011 07:23 AM
> >
> >
> > Please respond to
> > MAXIMO@...
> > om
> >
> >
> >
> >
> >
> >
> >
> >
> >
> > Hi George,
> >
> > Please check their security profiles and make sure they in the correct
> > security groups to have access to those menus.
> >
> > Hope this helps.
> >
> > Thanks,
> >
> > Victor.
> >
> > --- In MAXIMO@yahoogroups.com, "George" <ggutierrez@> wrote:
> > >
> > > Has anyone had an issue with the menus not being displayed?
> > > example: GoTo-->Configuration--> (workflow,database
> > configuration,application designer,Escalations,Cron Task Setup,etc...)
> > > On some of the users machines they can not see the menus...hmm.
> > > This is becoming a problem and is spreading through out the all
users.
> > >
> > > Maximo 6.2.1
> > > Weblogic
> > > SQL 2005
> > >
> > > Thx,
> > > mrggutz
> > >
> >
> >
> >
> >
> >
>
>
>
>