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Does anyone know who to change the default value for 'AFFECTEDPERSON' in the SR screen... We would like AFFECTEDPERSON to be blank when our admins open the SR... Is this doable? I've looked in the XML files... no go... tried to create a custom lookup with a Query like this... but it is not doing what I want it to do... any ideas?
Note 3rd line... <defaultvalue id="new..." (below) doesn't work but it was really close...
XML:
<dialog id="lookup_personname" label="Select Value" icon="img_lookup.gif" beanclass="psdi.webclient.system.beans.LookupBean" >
<table id="personname" inputmode="readonly" selectmode="single" >
<defaultvalue id="new_defaultvalue" dataattribute="displayname" value="," defaulttype="query" />
<tablebody id="personname_lookup_tablebody" filterexpanded="true" filterable="true" displayrowsperpage="20" >
<tablecol id="personname_lookup_tablebody_col_2" dataattribute="personid" mxevent_desc="Go To %1" mxevent="selectrecord" sortable="true" type="link" />
<tablecol id="personname_lookup_tablebody_col_5" dataattribute="displayname" mxevent_desc="Go To %1" mxevent="selectrecord" sortable="true" type="link" />
<tablecol id="personname_lookup_tablebody_col_6" dataattribute="title" mxevent_desc="Go To %1" mxevent="selectrecord" sortable="true" type="link" />
<tablecol id="personname_lookup_tablebody_col_7" dataattribute="department" mxevent_desc="Go To %1" mxevent="selectrecord" sortable="true" type="link" />
<tablecol id="personname_lookup_tablebody_col_8" dataattribute="location" mxevent_desc="Go To %1" mxevent="selectrecord" sortable="true" type="link" />
<tablecol id="personname_lookup_tablebody_col_9" dataattribute="locationsite" mxevent_desc="Go To %1" mxevent="selectrecord" sortable="true" type="link" />
<tablecol id="personname_lookup_tablebody_col_10" dataattribute="locationorg" mxevent_desc="Go To %1" mxevent="selectrecord" sortable="true" type="link" />
</tablebody>
</table>