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Just noticed today in my developement environment that when i create a new PM and generate a workorder, it tells me PM xxxxx has created workorder xxxxx.. I am not able to locate the workorder via Maximo interface or SQL, the asset or location has no reference to the workorder and the logs are not showing any errors.. Has anyone ran into this issue before? I am out of ideas to troubleshoot..
What work order type is your PM generating? There are a number of new work order types built into Maximo 7.5. If you happen to use one of the newer ones, it may not be selected by the standard query in the work order application.
For example, if you find that your PM is creating a work order type that you are not expecting, go to the work order application and use the advanced search option to select that work order type.
Just a suggestion based on a similar issue we had. Good luck!
--- In MAXIMO@yahoogroups.com, "shannon" <shannonsuttondale@...> wrote:
>
> Just noticed today in my developement environment that when i create a new PM and generate a workorder, it tells me PM xxxxx has created workorder xxxxx.. I am not able to locate the workorder via Maximo interface or SQL, the asset or location has no reference to the workorder and the logs are not showing any errors.. Has anyone ran into this issue before? I am out of ideas to troubleshoot..
>
Its generating as a PM worktype... the PM generation says it is creating a workorder but the workorder is a ghost.. i could understand if i was doing an incorrect search via the front-end but not being able to find the workorder via sql server management studio also.. To me that is odd and it is only on newly created PMs within the last few weeks.. I guess my only option is to retore the db back a few weeks ago and see if something has occured within the last few weeks that could be causing the issue..
--- In MAXIMO@yahoogroups.com, "Mary" <mdurward@...> wrote:
>
> What work order type is your PM generating? There are a number of new work order types built into Maximo 7.5. If you happen to use one of the newer ones, it may not be selected by the standard query in the work order application.
>
> For example, if you find that your PM is creating a work order type that you are not expecting, go to the work order application and use the advanced search option to select that work order type.
>
> Just a suggestion based on a similar issue we had. Good luck!
>
> --- In MAXIMO@yahoogroups.com, "shannon" <shannonsuttondale@> wrote:
> >
> > Just noticed today in my developement environment that when i create a new PM and generate a workorder, it tells me PM xxxxx has created workorder xxxxx.. I am not able to locate the workorder via Maximo interface or SQL, the asset or location has no reference to the workorder and the logs are not showing any errors.. Has anyone ran into this issue before? I am out of ideas to troubleshoot..
> >
>
I can't say exactly what the case will be here, but I'd bet it's something like this:
Suppose your WORKORDER.DESCRIPTION field is 100 characters. Suppose your PM.DESCRIPTION field is 200 characters. When it generates, the 200 characters won't fit. The PM generation task completed successfully, but it ended up failing for some other thing that it doesn't consider. Basically a run-time error.
It's probably something like that. The PM has some piece of information that "doesn't fit" in the work order. . .maybe a PM.SUPERVISOR or PM.LEAD (or whatever that field is called) that has been deleted or is inactive; maybe a PM.WORKTYPE that's been removed from the WORKTYPE domain; maybe a PM.LOCATION or PM.ASSETNUM that has been deleted or decommissioned; maybe some invalid piece of data on the Job Plan or Safety Plan. Something like that -- unless it's happening to you on EVERY PM.
Best of luck,
Travis Herron
--- In MAXIMO@yahoogroups.com, "shannon" <shannonsuttondale@...> wrote:
>
> Its generating as a PM worktype... the PM generation says it is creating a workorder but the workorder is a ghost.. i could understand if i was doing an incorrect search via the front-end but not being able to find the workorder via sql server management studio also.. To me that is odd and it is only on newly created PMs within the last few weeks.. I guess my only option is to retore the db back a few weeks ago and see if something has occured within the last few weeks that could be causing the issue..
>
> --- In MAXIMO@yahoogroups.com, "Mary" <mdurward@> wrote:
> >
> > What work order type is your PM generating? There are a number of new work order types built into Maximo 7.5. If you happen to use one of the newer ones, it may not be selected by the standard query in the work order application.
> >
> > For example, if you find that your PM is creating a work order type that you are not expecting, go to the work order application and use the advanced search option to select that work order type.
> >
> > Just a suggestion based on a similar issue we had. Good luck!
> >
> > --- In MAXIMO@yahoogroups.com, "shannon" <shannonsuttondale@> wrote:
> > >
> > > Just noticed today in my developement environment that when i create a new PM and generate a workorder, it tells me PM xxxxx has created workorder xxxxx.. I am not able to locate the workorder via Maximo interface or SQL, the asset or location has no reference to the workorder and the logs are not showing any errors.. Has anyone ran into this issue before? I am out of ideas to troubleshoot..
> > >
> >
>
Just because you're generating it from a PM doesn't necessarily mean that it's generating as a PM worktype. Does it show PM as the Work Type in the Work Order Information section of the PM application?
--- In MAXIMO@yahoogroups.com, "shannon" <shannonsuttondale@...> wrote:
>
> Its generating as a PM worktype... the PM generation says it is creating a workorder but the workorder is a ghost.. i could understand if i was doing an incorrect search via the front-end but not being able to find the workorder via sql server management studio also.. To me that is odd and it is only on newly created PMs within the last few weeks.. I guess my only option is to retore the db back a few weeks ago and see if something has occured within the last few weeks that could be causing the issue..
>
> --- In MAXIMO@yahoogroups.com, "Mary" <mdurward@> wrote:
> >
> > What work order type is your PM generating? There are a number of new work order types built into Maximo 7.5. If you happen to use one of the newer ones, it may not be selected by the standard query in the work order application.
> >
> > For example, if you find that your PM is creating a work order type that you are not expecting, go to the work order application and use the advanced search option to select that work order type.
> >
> > Just a suggestion based on a similar issue we had. Good luck!
> >
> > --- In MAXIMO@yahoogroups.com, "shannon" <shannonsuttondale@> wrote:
> > >
> > > Just noticed today in my developement environment that when i create a new PM and generate a workorder, it tells me PM xxxxx has created workorder xxxxx.. I am not able to locate the workorder via Maximo interface or SQL, the asset or location has no reference to the workorder and the logs are not showing any errors.. Has anyone ran into this issue before? I am out of ideas to troubleshoot..
> > >
> >
>