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Tip of the Day #229

From: John (2012-04-11 20:12)

Subject: NonProductive Time
It should be a goal of management to track nonproductive time.
Your working calendar would be defined as the shift calendar which shows your normal work week availability.
If you were the maintenance manager, would it not be of interest to identify, for a given 40 hour week, that staff had only 20 hours reported against "real work" tickets?
There are two major types of nonproductive time:
1)Planned/scheduled activities, such as training, travel time, shop cleaning,
and
2)All other non work activities.
The purpose of collecting all categories of time against EAM system work orders
is:
1)To understand availability so as to properly load the weekly/daily schedules.
A weekly schedule would utilize this information regarding productive work time.
2)To provide analytics regarding work force productivity.
3)To get staff accustomed to reporting all activities against an EAM system work
order system as opposed to making exceptions for this and that.
This approach can best be facilitated using a "blanket" work order, or, as a
second actuals entry (for travel time) against existing work order by selecting
non-work category. The trick however is to not make an individual work order
for each of the above, but instead, a summary work order number. For each
independent work group (meaning they have their own weekly schedule and
dedicated crafts) they should have their own set of "blankets". These blanket
work orders may have intelligent work order numbers for easy identification.
Thus, in summary, the work force should record all activities through work
orders (or as close to 100% as you can get).
Note: delay codes should be used to capture delays during the actual performance
of a job.
~~ There could be multiple opinions on this subject. Welcome further discussion.
w/br
John Reeve
Manager, Practice Leader Maintenance and Reliability Solutions
Cell: 423 314 1312
http://www.linkedin.com/pub/john-reeve/11/644/9b2