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Has anyone else ran into this error? Doesn't seem to happen during a certain event, so its been hard to pin point the issue..
SystemErr R There was a communication problem with the server which will result in the loss of some of your changes. You must reload the application and enter the information again.
SystemErr R Caught an exception at: psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1292)
SystemErr R java.lang.reflect.InvocationTargetException
SystemErr R at sun.reflect.GeneratedMethodAccessor145.invoke(Unknown Source)
SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
SystemErr R at java.lang.reflect.Method.invoke(Method.java:611)
We have been experiencing this issue in one of our environments and it has been difficult to pinpoint. We have seen this in conjunction with a ASYNC error as well but not all the time. We have a open PMR on the issue and IBM has suggested bumping up certain WebSphere settings. Since we have done that, the frequency has diminished but it has not been eliminated. If anyone has any suggestions, we are definitely interested.
Thanks!
--- In MAXIMO@yahoogroups.com, "shannon" <ssutton@...> wrote:
>
> Has anyone else ran into this error? Doesn't seem to happen during a certain event, so its been hard to pin point the issue..
>
>
> SystemErr R There was a communication problem with the server which will result in the loss of some of your changes. You must reload the application and enter the information again.
> SystemErr R Caught an exception at: psdi.webclient.system.session.WebClientSession.handleEvent(WebClientSession.java:1292)
> SystemErr R java.lang.reflect.InvocationTargetException
> SystemErr R at sun.reflect.GeneratedMethodAccessor145.invoke(Unknown Source)
> SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:37)
> SystemErr R at java.lang.reflect.Method.invoke(Method.java:611)
>
What are your current websphere settings?
Shannon Sutton
CMMS Specialist
EMCOR Government Services
Office: 571-403-8940
Cell: 571-970-7965
From: "Molly" <msjaeg@yahoo.com>
To: MAXIMO@yahoogroups.com
Date: 05/08/2012 12:25 PM
Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
Pack and Hot Fix 7.5.0.1
Sent by: MAXIMO@yahoogroups.com
We have been experiencing this issue in one of our environments and it has
been difficult to pinpoint. We have seen this in conjunction with a ASYNC
error as well but not all the time. We have a open PMR on the issue and IBM
has suggested bumping up certain WebSphere settings. Since we have done
that, the frequency has diminished but it has not been eliminated. If
anyone has any suggestions, we are definitely interested.
Thanks!
--- In MAXIMO@yahoogroups.com, "shannon" <ssutton@...> wrote:
>
> Has anyone else ran into this error? Doesn't seem to happen during a
certain event, so its been hard to pin point the issue..
>
>
> SystemErr R There was a communication problem with the server which will
result in the loss of some of your changes. You must reload the application
and enter the information again.
> SystemErr R Caught an exception at:
psdi.webclient.system.session.WebClientSession.handleEvent
(WebClientSession.java:1292)
> SystemErr R java.lang.reflect.InvocationTargetException
> SystemErr R at sun.reflect.GeneratedMethodAccessor145.invoke(Unknown
Source)
> SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke
(DelegatingMethodAccessorImpl.java:37)
> SystemErr R at java.lang.reflect.Method.invoke(Method.java:611)
>
This message is for the named person's use only. It may contain confidential,
proprietary or legally privileged information. No confidentiality or privilege
is waived or lost by any mistransmission. If you receive this message in error,
please immediately delete it and all copies of it from your system, destroy any
hard copies of it and notify the sender. You must not, directly or indirectly,
use, disclose, distribute, print, or copy any part of this message if you are
not the intended recipient.
There are two WebSphere settings, Read timeout and Write timeout and they are on two different pages: Application servers > MXServer > Web container transport chains > HttpQueueInboundDefaultSecure and HttpQueueInboundDefault. We went from 60 to 1200. These are the ones IBM recommended changing.
We also change some parameter settings in maximo:
Async Render Time Limit: from 5 to 20
We did try changing Async Requests Before Rendor but saw a negative impact on the Long Description displaying so we went back to the default.
We are currently looking at implementing AJAX as well.
Do you guys have remote users? Our servers are located in Florida but the users are located in California.
--- In MAXIMO@yahoogroups.com, Shannon Sutton <ssutton@...> wrote:
>
> What are your current websphere settings?
>
>
>
> Shannon Sutton
> CMMS Specialist
> EMCOR Government Services
> Office: 571-403-8940
> Cell: 571-970-7965
>
>
>
>
> From: "Molly" <msjaeg@...>
> To: MAXIMO@yahoogroups.com
> Date: 05/08/2012 12:25 PM
> Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
> Pack and Hot Fix 7.5.0.1
> Sent by: MAXIMO@yahoogroups.com
>
>
>
>
>
>
> We have been experiencing this issue in one of our environments and it has
> been difficult to pinpoint. We have seen this in conjunction with a ASYNC
> error as well but not all the time. We have a open PMR on the issue and IBM
> has suggested bumping up certain WebSphere settings. Since we have done
> that, the frequency has diminished but it has not been eliminated. If
> anyone has any suggestions, we are definitely interested.
>
> Thanks!
>
> --- In MAXIMO@yahoogroups.com, "shannon" <ssutton@> wrote:
> >
> > Has anyone else ran into this error? Doesn't seem to happen during a
> certain event, so its been hard to pin point the issue..
> >
> >
> > SystemErr R There was a communication problem with the server which will
> result in the loss of some of your changes. You must reload the application
> and enter the information again.
> > SystemErr R Caught an exception at:
> psdi.webclient.system.session.WebClientSession.handleEvent
> (WebClientSession.java:1292)
> > SystemErr R java.lang.reflect.InvocationTargetException
> > SystemErr R at sun.reflect.GeneratedMethodAccessor145.invoke(Unknown
> Source)
> > SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke
> (DelegatingMethodAccessorImpl.java:37)
> > SystemErr R at java.lang.reflect.Method.invoke(Method.java:611)
> >
>
>
>
>
> This message is for the named person's use only. It may contain confidential,
> proprietary or legally privileged information. No confidentiality or privilege
> is waived or lost by any mistransmission. If you receive this message in error,
> please immediately delete it and all copies of it from your system, destroy any
> hard copies of it and notify the sender. You must not, directly or indirectly,
> use, disclose, distribute, print, or copy any part of this message if you are
> not the intended recipient.
>
Our servers are in Phoenix and our users are from Boston to North
Carolina..
I will play with settings as well and let you know if it made a difference
on our end..
Thanks Molly,
Shannon Sutton
CMMS Specialist
EMCOR Government Services
Office: 571-403-8940
Cell: 571-970-7965
From: "Molly" <msjaeg@yahoo.com>
To: MAXIMO@yahoogroups.com
Date: 05/08/2012 12:50 PM
Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
Pack and Hot Fix 7.5.0.1
Sent by: MAXIMO@yahoogroups.com
There are two WebSphere settings, Read timeout and Write timeout and they
are on two different pages: Application servers > MXServer > Web container
transport chains > HttpQueueInboundDefaultSecure and
HttpQueueInboundDefault. We went from 60 to 1200. These are the ones IBM
recommended changing.
We also change some parameter settings in maximo:
Async Render Time Limit: from 5 to 20
We did try changing Async Requests Before Rendor but saw a negative impact
on the Long Description displaying so we went back to the default.
We are currently looking at implementing AJAX as well.
Do you guys have remote users? Our servers are located in Florida but the
users are located in California.
--- In MAXIMO@yahoogroups.com, Shannon Sutton <ssutton@...> wrote:
>
> What are your current websphere settings?
>
>
>
> Shannon Sutton
> CMMS Specialist
> EMCOR Government Services
> Office: 571-403-8940
> Cell: 571-970-7965
>
>
>
>
> From: "Molly" <msjaeg@...>
> To: MAXIMO@yahoogroups.com
> Date: 05/08/2012 12:25 PM
> Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
> Pack and Hot Fix 7.5.0.1
> Sent by: MAXIMO@yahoogroups.com
>
>
>
>
>
>
> We have been experiencing this issue in one of our environments and it
has
> been difficult to pinpoint. We have seen this in conjunction with a ASYNC
> error as well but not all the time. We have a open PMR on the issue and
IBM
> has suggested bumping up certain WebSphere settings. Since we have done
> that, the frequency has diminished but it has not been eliminated. If
> anyone has any suggestions, we are definitely interested.
>
> Thanks!
>
> --- In MAXIMO@yahoogroups.com, "shannon" <ssutton@> wrote:
> >
> > Has anyone else ran into this error? Doesn't seem to happen during a
> certain event, so its been hard to pin point the issue..
> >
> >
> > SystemErr R There was a communication problem with the server which
will
> result in the loss of some of your changes. You must reload the
application
> and enter the information again.
> > SystemErr R Caught an exception at:
> psdi.webclient.system.session.WebClientSession.handleEvent
> (WebClientSession.java:1292)
> > SystemErr R java.lang.reflect.InvocationTargetException
> > SystemErr R at sun.reflect.GeneratedMethodAccessor145.invoke(Unknown
> Source)
> > SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke
> (DelegatingMethodAccessorImpl.java:37)
> > SystemErr R at java.lang.reflect.Method.invoke(Method.java:611)
> >
>
>
>
>
> This message is for the named person's use only. It may contain
confidential,
> proprietary or legally privileged information. No confidentiality or
privilege
> is waived or lost by any mistransmission. If you receive this message in
error,
> please immediately delete it and all copies of it from your system,
destroy any
> hard copies of it and notify the sender. You must not, directly or
indirectly,
> use, disclose, distribute, print, or copy any part of this message if you
are
> not the intended recipient.
>
This message is for the named person's use only. It may contain confidential,
proprietary or legally privileged information. No confidentiality or privilege
is waived or lost by any mistransmission. If you receive this message in error,
please immediately delete it and all copies of it from your system, destroy any
hard copies of it and notify the sender. You must not, directly or indirectly,
use, disclose, distribute, print, or copy any part of this message if you are
not the intended recipient.
I'd appreciate it.
We we are in Florida where the servers are located and we were only able to get the reload message once on our end. The users California get it more but they are in it more.
Thanks!
--- In MAXIMO@yahoogroups.com, Shannon Sutton <ssutton@...> wrote:
>
> Our servers are in Phoenix and our users are from Boston to North
> Carolina..
>
> I will play with settings as well and let you know if it made a difference
> on our end..
>
>
> Thanks Molly,
>
> Shannon Sutton
> CMMS Specialist
> EMCOR Government Services
> Office: 571-403-8940
> Cell: 571-970-7965
>
>
>
>
> From: "Molly" <msjaeg@...>
> To: MAXIMO@yahoogroups.com
> Date: 05/08/2012 12:50 PM
> Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
> Pack and Hot Fix 7.5.0.1
> Sent by: MAXIMO@yahoogroups.com
>
>
>
>
>
>
> There are two WebSphere settings, Read timeout and Write timeout and they
> are on two different pages: Application servers > MXServer > Web container
> transport chains > HttpQueueInboundDefaultSecure and
> HttpQueueInboundDefault. We went from 60 to 1200. These are the ones IBM
> recommended changing.
>
> We also change some parameter settings in maximo:
>
> Async Render Time Limit: from 5 to 20
>
> We did try changing Async Requests Before Rendor but saw a negative impact
> on the Long Description displaying so we went back to the default.
>
> We are currently looking at implementing AJAX as well.
>
> Do you guys have remote users? Our servers are located in Florida but the
> users are located in California.
>
> --- In MAXIMO@yahoogroups.com, Shannon Sutton <ssutton@> wrote:
> >
> > What are your current websphere settings?
> >
> >
> >
> > Shannon Sutton
> > CMMS Specialist
> > EMCOR Government Services
> > Office: 571-403-8940
> > Cell: 571-970-7965
> >
> >
> >
> >
> > From: "Molly" <msjaeg@>
> > To: MAXIMO@yahoogroups.com
> > Date: 05/08/2012 12:25 PM
> > Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
> > Pack and Hot Fix 7.5.0.1
> > Sent by: MAXIMO@yahoogroups.com
> >
> >
> >
> >
> >
> >
> > We have been experiencing this issue in one of our environments and it
> has
> > been difficult to pinpoint. We have seen this in conjunction with a ASYNC
> > error as well but not all the time. We have a open PMR on the issue and
> IBM
> > has suggested bumping up certain WebSphere settings. Since we have done
> > that, the frequency has diminished but it has not been eliminated. If
> > anyone has any suggestions, we are definitely interested.
> >
> > Thanks!
> >
> > --- In MAXIMO@yahoogroups.com, "shannon" <ssutton@> wrote:
> > >
> > > Has anyone else ran into this error? Doesn't seem to happen during a
> > certain event, so its been hard to pin point the issue..
> > >
> > >
> > > SystemErr R There was a communication problem with the server which
> will
> > result in the loss of some of your changes. You must reload the
> application
> > and enter the information again.
> > > SystemErr R Caught an exception at:
> > psdi.webclient.system.session.WebClientSession.handleEvent
> > (WebClientSession.java:1292)
> > > SystemErr R java.lang.reflect.InvocationTargetException
> > > SystemErr R at sun.reflect.GeneratedMethodAccessor145.invoke(Unknown
> > Source)
> > > SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke
> > (DelegatingMethodAccessorImpl.java:37)
> > > SystemErr R at java.lang.reflect.Method.invoke(Method.java:611)
> > >
> >
> >
> >
> >
> > This message is for the named person's use only. It may contain
> confidential,
> > proprietary or legally privileged information. No confidentiality or
> privilege
> > is waived or lost by any mistransmission. If you receive this message in
> error,
> > please immediately delete it and all copies of it from your system,
> destroy any
> > hard copies of it and notify the sender. You must not, directly or
> indirectly,
> > use, disclose, distribute, print, or copy any part of this message if you
> are
> > not the intended recipient.
> >
>
>
>
>
> This message is for the named person's use only. It may contain confidential,
> proprietary or legally privileged information. No confidentiality or privilege
> is waived or lost by any mistransmission. If you receive this message in error,
> please immediately delete it and all copies of it from your system, destroy any
> hard copies of it and notify the sender. You must not, directly or indirectly,
> use, disclose, distribute, print, or copy any part of this message if you are
> not the intended recipient.
>
Sorry for all the emails. Have you submitted a PMR to IBM on your issue? What is the build information you have for Maximo?
On a side note, did you have an issue with the Status change diaglog box not closing when the status is changed on a workorder? We had this with 7.5.0.1 and had to get a one off hot fix from IBM to resolve that issue.
--- In MAXIMO@yahoogroups.com, Shannon Sutton <ssutton@...> wrote:
>
> Our servers are in Phoenix and our users are from Boston to North
> Carolina..
>
> I will play with settings as well and let you know if it made a difference
> on our end..
>
>
> Thanks Molly,
>
> Shannon Sutton
> CMMS Specialist
> EMCOR Government Services
> Office: 571-403-8940
> Cell: 571-970-7965
>
>
>
>
> From: "Molly" <msjaeg@...>
> To: MAXIMO@yahoogroups.com
> Date: 05/08/2012 12:50 PM
> Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
> Pack and Hot Fix 7.5.0.1
> Sent by: MAXIMO@yahoogroups.com
>
>
>
>
>
>
> There are two WebSphere settings, Read timeout and Write timeout and they
> are on two different pages: Application servers > MXServer > Web container
> transport chains > HttpQueueInboundDefaultSecure and
> HttpQueueInboundDefault. We went from 60 to 1200. These are the ones IBM
> recommended changing.
>
> We also change some parameter settings in maximo:
>
> Async Render Time Limit: from 5 to 20
>
> We did try changing Async Requests Before Rendor but saw a negative impact
> on the Long Description displaying so we went back to the default.
>
> We are currently looking at implementing AJAX as well.
>
> Do you guys have remote users? Our servers are located in Florida but the
> users are located in California.
>
> --- In MAXIMO@yahoogroups.com, Shannon Sutton <ssutton@> wrote:
> >
> > What are your current websphere settings?
> >
> >
> >
> > Shannon Sutton
> > CMMS Specialist
> > EMCOR Government Services
> > Office: 571-403-8940
> > Cell: 571-970-7965
> >
> >
> >
> >
> > From: "Molly" <msjaeg@>
> > To: MAXIMO@yahoogroups.com
> > Date: 05/08/2012 12:25 PM
> > Subject: [MAXIMO List] Re: Maximo 7.5 Reload Error since installing Fix
> > Pack and Hot Fix 7.5.0.1
> > Sent by: MAXIMO@yahoogroups.com
> >
> >
> >
> >
> >
> >
> > We have been experiencing this issue in one of our environments and it
> has
> > been difficult to pinpoint. We have seen this in conjunction with a ASYNC
> > error as well but not all the time. We have a open PMR on the issue and
> IBM
> > has suggested bumping up certain WebSphere settings. Since we have done
> > that, the frequency has diminished but it has not been eliminated. If
> > anyone has any suggestions, we are definitely interested.
> >
> > Thanks!
> >
> > --- In MAXIMO@yahoogroups.com, "shannon" <ssutton@> wrote:
> > >
> > > Has anyone else ran into this error? Doesn't seem to happen during a
> > certain event, so its been hard to pin point the issue..
> > >
> > >
> > > SystemErr R There was a communication problem with the server which
> will
> > result in the loss of some of your changes. You must reload the
> application
> > and enter the information again.
> > > SystemErr R Caught an exception at:
> > psdi.webclient.system.session.WebClientSession.handleEvent
> > (WebClientSession.java:1292)
> > > SystemErr R java.lang.reflect.InvocationTargetException
> > > SystemErr R at sun.reflect.GeneratedMethodAccessor145.invoke(Unknown
> > Source)
> > > SystemErr R at sun.reflect.DelegatingMethodAccessorImpl.invoke
> > (DelegatingMethodAccessorImpl.java:37)
> > > SystemErr R at java.lang.reflect.Method.invoke(Method.java:611)
> > >
> >
> >
> >
> >
> > This message is for the named person's use only. It may contain
> confidential,
> > proprietary or legally privileged information. No confidentiality or
> privilege
> > is waived or lost by any mistransmission. If you receive this message in
> error,
> > please immediately delete it and all copies of it from your system,
> destroy any
> > hard copies of it and notify the sender. You must not, directly or
> indirectly,
> > use, disclose, distribute, print, or copy any part of this message if you
> are
> > not the intended recipient.
> >
>
>
>
>
> This message is for the named person's use only. It may contain confidential,
> proprietary or legally privileged information. No confidentiality or privilege
> is waived or lost by any mistransmission. If you receive this message in error,
> please immediately delete it and all copies of it from your system, destroy any
> hard copies of it and notify the sender. You must not, directly or indirectly,
> use, disclose, distribute, print, or copy any part of this message if you are
> not the intended recipient.
>