Maximo List Archive

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Maximo 6.2, cannot add attachment in Contract application

From: Amir (2012-05-24 06:28)

Dear All,
i am encountering very strange problem with Maximo 6.2, in contract application when i want to add attachment the drop down menu shows nothing, selecting document folder upper to the browse button.
in other applications working just fine. in solution i just restore my database into test machine and test machine also having the same problem. so if i am concern its totally database issue not related to Bea or Maximo Application. Please advise what kind of troubleshooting i will do to overcome the problem.
Environment
Maximo 6.2
Bea Weblogic 8
Oracle 9i
Windows Server 2003
regards
Amir Shahzad


From: ggutierrez (2012-05-24 09:19)

Do any of the sub menus work when?
If not then you may have some security updates that will need to be removed
from that machine.
I found that when out when using IE6 these updates affected the Maximo and
the sub menus.
KB2497640
KB2530548
KB2539049
KB2586448
KB261844
After I Removed them I updated their IE6 to IE7 and all worked.
Then I got 2 more that affected IE7 as well.
938124-V2
2647516
2645157
2544521
Well those are what I found.
Hope that helps.
Thank You,
George Gutierrez Jr.
Maximo Administration
Pasadena Refining Systems
713.920.3908 Direct
832.473.5330 Cell
U1O2 - Chave