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Hello all,
Just installed Maximo Mobile Suite 7.5 Work and Inventory Manager.
First I installed Work Manager and it works well. Client Java mini app is runnning from my laptop and I can create transactions.
Then I installed Inventory Manager and I can't login. I'm getting "Failed to Authenticate User" error at logon.
1. I changed security settings to allow group to use Mobile Inventory Manager
2.I validated server info such as hostname, port, etc.
3. I'm not using LDAP
4. No SSL used
Could this be related to a certification problem like described in this IBM technote?
http://www-01.ibm.com/support/docview.wss?uid=swg21512442
Thanks for helping if you've come across a similar problem.
JP
System info:
App Server IBM WebSphere Application Server 7.0
User Name WILSON
Version
IBM Maximo Asset Management 7.5.0.0 Build 20110413-2230 DB Build V7500-00
IBM Maximo Project Adaptor 7.5.0.0 Build 14 DB Build V7500-01
Tivoli's process automation engine 7.5.0.0 Build 20110720-0539 DB Build V7500-723
Mobile 7.5.0.0 Build 20110421-1725 DB Build V7500-07
Maximo Unit Test Tool 7.5.0.0 Build 20110413-2230 DB Build V7500-01
Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01
IBM Maximo Health, Safety and Environment Manager 7.5.0.0 Build 20110818-1744 DB Build V7500-01
Server OS Windows Server 2003 5.2 build 3790 Service Pack 2
The certificates should only be a factor if SSL is enabled. The settings for connections should be identical for Work and inventory. Although this is a bit fuzzy as it has been almost a year since I dabbled in this.
Andy
--- In MAXIMO@yahoogroups.com, "Jean-PIerre" <jptlive@...> wrote:
>
> Hello all,
>
> Just installed Maximo Mobile Suite 7.5 Work and Inventory Manager.
> First I installed Work Manager and it works well. Client Java mini app is runnning from my laptop and I can create transactions.
>
> Then I installed Inventory Manager and I can't login. I'm getting "Failed to Authenticate User" error at logon.
>
> 1. I changed security settings to allow group to use Mobile Inventory Manager
> 2.I validated server info such as hostname, port, etc.
> 3. I'm not using LDAP
> 4. No SSL used
>
> Could this be related to a certification problem like described in this IBM technote?
> http://www-01.ibm.com/support/docview.wss?uid=swg21512442
>
> Thanks for helping if you've come across a similar problem.
>
>
> JP
>
> System info:
> App Server IBM WebSphere Application Server 7.0
> User Name WILSON
> Version
>
> IBM Maximo Asset Management 7.5.0.0 Build 20110413-2230 DB Build V7500-00
> IBM Maximo Project Adaptor 7.5.0.0 Build 14 DB Build V7500-01
> Tivoli's process automation engine 7.5.0.0 Build 20110720-0539 DB Build V7500-723
> Mobile 7.5.0.0 Build 20110421-1725 DB Build V7500-07
> Maximo Unit Test Tool 7.5.0.0 Build 20110413-2230 DB Build V7500-01
> Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01
> IBM Maximo Health, Safety and Environment Manager 7.5.0.0 Build 20110818-1744 DB Build V7500-01
>
> Server OS Windows Server 2003 5.2 build 3790 Service Pack 2
>
Thanks for your reply Andy.
Well, it looks like a simple restart of the app server solved my problem.
I can now log into the Inventory Management app.
JP
--- In MAXIMO@yahoogroups.com, "andrew.tess" <atess@...> wrote:
>
> The certificates should only be a factor if SSL is enabled. The settings for connections should be identical for Work and inventory. Although this is a bit fuzzy as it has been almost a year since I dabbled in this.
>
> Andy
>
> --- In MAXIMO@yahoogroups.com, "Jean-PIerre" <jptlive@> wrote:
> >
> > Hello all,
> >
> > Just installed Maximo Mobile Suite 7.5 Work and Inventory Manager.
> > First I installed Work Manager and it works well. Client Java mini app is runnning from my laptop and I can create transactions.
> >
> > Then I installed Inventory Manager and I can't login. I'm getting "Failed to Authenticate User" error at logon.
> >
> > 1. I changed security settings to allow group to use Mobile Inventory Manager
> > 2.I validated server info such as hostname, port, etc.
> > 3. I'm not using LDAP
> > 4. No SSL used
> >
> > Could this be related to a certification problem like described in this IBM technote?
> > http://www-01.ibm.com/support/docview.wss?uid=swg21512442
> >
> > Thanks for helping if you've come across a similar problem.
> >
> >
> > JP
> >
> > System info:
> > App Server IBM WebSphere Application Server 7.0
> > User Name WILSON
> > Version
> >
> > IBM Maximo Asset Management 7.5.0.0 Build 20110413-2230 DB Build V7500-00
> > IBM Maximo Project Adaptor 7.5.0.0 Build 14 DB Build V7500-01
> > Tivoli's process automation engine 7.5.0.0 Build 20110720-0539 DB Build V7500-723
> > Mobile 7.5.0.0 Build 20110421-1725 DB Build V7500-07
> > Maximo Unit Test Tool 7.5.0.0 Build 20110413-2230 DB Build V7500-01
> > Maximo Everyplace 7.5.0.0 Build 20110307-0030 DB Build V7100-01
> > IBM Maximo Health, Safety and Environment Manager 7.5.0.0 Build 20110818-1744 DB Build V7500-01
> >
> > Server OS Windows Server 2003 5.2 build 3790 Service Pack 2
> >
>