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Subject: EAM System Trainers
The training staff delivers prepared content.
There may be a slide on the purpose of the EAM system (MAXIMO) which shows equipment failure history and cost tracking.
The training content usually includes pictures of work flows.
The typical flow chart delivered in training starts with work request creation/initiation and ends with work order closure.
Unfortunately this story line is too simplistic.
The above dialog may give the student with the understanding that
1) We need to make work orders
.
2) So that we can enter actual hours
.
3) Because management wants to track our hours.
Further, the interpretation of equipment failure history tracking is
1) Describe what is wrong and what needs to be done in a text field
2) Describe what was done in a text field
3) Describe the failed component (if not the asset) in the description
Text fields are good but it is real difficult to extract analytics from.
What's missing is actionable data.
In addition, the EAM system "end game" is not truly understood or discussed.
The student is left wondering why this information is really needed.
For example, the process for performing failure review & analysis is not fully described.
Most importantly, the work management flow chart should not end with work order closure.
Rather there should be a closed loop which incorporates worker feedback which comes back to maintenance strategy.
The best in class organizations will blend the software instruction with leading practices and describe the complete process.
In summary, the
1) Failure data needs to be stored inside actionable fields not just text fields.
2) Failure analysis should include a series of drill-down type reports which help the reliability team manage by exception.
3) The preferred curriculum would link inputs to outputs, describe benefit of planning/scheduling, and describe the value of analytical reports which support RCM analysis.
Asset performance management does not magically happen.
w/br
John Reeve
Manager, Practice Leader Maintenance and Reliability Solutions
Cell: 423 314 1312
http://www.linkedin.com/pub/john-reeve/11/644/9b2