Maximo List Archive

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Maximo Attached Documents - 6.1 - Fails to display or download attachments

From: yasar2002 (2012-12-19 06:09)

Hi all,
System Maximo 6.1 on BEA WebLogic Server 8.1
Configured attached documents.
File types such as: (xls, ppt, tif, bmp, jpg, pdf, mht, html, xlw) can get opened upon viewing the attachment
But files with extensions: (msg, mdi) failed to open with the message
Please advise me what could be wrong in my settings. Should I add a specific setting in doclink.properties file?
/* ----------------------------------------------------------
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
--------------------------------------------------------------------------------
Please try the following:
Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)
---------------------------------------------------*/
Thanks,
Yasar


From: Ron Scott (2012-12-19 02:41)

You need to add the mime-mapping parameters to your web.xml file located within your DOCLONKS\WEB-INF directory for your additional file types of msg and mdi.
--- On Wed, 12/19/12, yasar2002 <ymforums@hotmail.com> wrote:
From: yasar2002 <ymforums@hotmail.com>
Subject: [MAXIMO List] Maximo Attached Documents - 6.1 - Fails to display or download attachments
To: MAXIMO@yahoogroups.com
Date: Wednesday, December 19, 2012, 1:09 AM
Hi all,
System Maximo 6.1 on BEA WebLogic Server 8.1
Configured attached documents.
File types such as: (xls, ppt, tif, bmp, jpg, pdf, mht, html, xlw) can get opened upon viewing the attachment
But files with extensions: (msg, mdi) failed to open with the message
Please advise me what could be wrong in my settings. Should I add a specific setting in doclink.properties file?
/* ----------------------------------------------------------
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
--------------------------------------------------------------------------------
Please try the following:
Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)
---------------------------------------------------*/
Thanks,
Yasar
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From: Khalil Karim (2012-12-19 18:43)

Hi,
 
I think you need to add additional file types and their MIME types in order for maximo to understand the type of the file and which program to use to open the file.
 
Don't know about weblogic but in WebSphere you add these file types and their MIME types in "httpconf**" file.
 
If you have already done that, then I think there would be some problem in your browser settings where you would have to define your browser that when ever you open a "msg" OR "mdi" file within the browser it should use the concerned application to run that file.
 
Hope this is useful.
 
Regards,
Khalil.

________________________________
From: yasar2002 <ymforums@hotmail.com>
To: MAXIMO@yahoogroups.com
Sent: Wednesday, 19 December 2012 5:09 PM
Subject: [MAXIMO List] Maximo Attached Documents - 6.1 - Fails to display or download attachments


 

Hi all,
System Maximo 6.1 on BEA WebLogic Server 8.1
Configured attached documents.
File types such as: (xls, ppt, tif, bmp, jpg, pdf, mht, html, xlw) can get opened upon viewing the attachment
But files with extensions: (msg, mdi) failed to open with the message
Please advise me what could be wrong in my settings. Should I add a specific setting in doclink.properties file?
/* ----------------------------------------------------------
The page cannot be found
The page you are looking for might have been removed, had its name changed, or is temporarily unavailable.
----------------------------------------------------------
Please try the following:
Make sure that the Web site address displayed in the address bar of your browser is spelled and formatted correctly.
If you reached this page by clicking a link, contact the Web site administrator to alert them that the link is incorrectly formatted.
Click the Back button to try another link.
HTTP Error 404 - File or directory not found.
Internet Information Services (IIS)
---------------------------------------------------*/
Thanks,
Yasar