Maximo List Archive

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Re: [MAXIMO List] Maximo Session Time out problem

From: kermitlong (2013-01-16 13:19)

We have a situation again this morning where anyone on a thin client that tries to log into maximo - gets a session timeout.
But..anyone on a full desktop can log into maximo with no problem.
Only solution we found before is to re-boot the terminal server.
Has anyone seen this and no why this happens.
I re-booted the webshere application server and has not effect.
-ken
--- In MAXIMO@yahoogroups.com, "Bellamy, Todd" wrote:
>
> I've seen this before. We experience the same issue with 6.2.4 but have yet to get a solid answer/fix from IBM.
>
> From: MAXIMO@yahoogroups.com [mailto:MAXIMO@yahoogroups.com] On Behalf Of syed a
> Sent: Tuesday, January 15, 2013 3:52 PM
> To: MAXIMO@yahoogroups.com
> Subject: [MAXIMO List] Maximo Session Time out problem
>
>
>
> Hello,
>
> We have two application servers in Windows
>
> 2008 Enterprise Edition Cluster. The Load
>
> Balancer direct the request to one of the
>
> server.
>
> On Windows 7 client on IE 9 browser, we
> obersve that some time Maximo Logout User
> after displaying startcentre,
> sometime when user tries to go to an
>
> application it Logout,
> some other time after entering Userid &
>
> Password after displaying startcentre it
>
> Logout User,
> some other time it allow user to work on
>
> application,route workflow, run reports,etc.
>
> This behaviour we have not seen on Windows XP
>
> client with IE 6,7 & 8.
>
> Also another point we observe is that Maximo
>
> Logout Eventhough Idle time has not reached.
> This behaviour is irrespective of Client OS &
> IE version. we increase idle time from 30 min
>
> to 50 min also but the issue remains same.
>
> IF anyone has face this issue can share
>
> experience.
>
> Environment
>
> MAximo 7.5.0.3
> Oracle 10 g release 2
> Websphere 7.0.0.15
> Birt Report 3.7.1.
>
>
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