Maximo List Archive

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User with new PC can no longer download to Excel or export BIRT reports to Excel

From: Chris Brandon (2013-08-08 19:01)

Yes. It is a brand new PC
________________________________
From: "wwilliams@rocketmail.com" <wwilliams@rocketmail.com>
To: "MAXIMO@yahoogroups.com" <MAXIMO@yahoogroups.com>
Sent: Thursday, August 8, 2013 6:45 PM
Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Is this a brand new PC?

Wes Williams
________________________________
From: cbrandon63 <cbrandon63@yahoo.com>
To: MAXIMO@yahoogroups.com
Sent: Thursday, August 8, 2013 5:00 PM
Subject: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Has anyone else seen this issue? Fix? What am I looking for?
Maximo 7.5.0
Websphere
SQL
IE9
Java 1.6.0_41
Windows7

From: wwilliams (2013-08-09 09:16)

Did you try the IE compatibility mode? Is it IE 10?

Wes Williams
http://www.weswilliams.net
http://www.williamsconnell.com
________________________________
From: Chris Brandon <cbrandon63@yahoo.com>
To: "MAXIMO@yahoogroups.com" <MAXIMO@yahoogroups.com>
Sent: Thursday, August 8, 2013 9:01 PM
Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Yes. It is a brand new PC
________________________________
From: "wwilliams@rocketmail.com" <wwilliams@rocketmail.com>
To: "MAXIMO@yahoogroups.com" <MAXIMO@yahoogroups.com>
Sent: Thursday, August 8, 2013 6:45 PM
Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Is this a brand new PC?

Wes Williams
________________________________
From: cbrandon63 <cbrandon63@yahoo.com>
To: MAXIMO@yahoogroups.com
Sent: Thursday, August 8, 2013 5:00 PM
Subject: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Has anyone else seen this issue? Fix? What am I looking for?
Maximo 7.5.0
Websphere
SQL
IE9
Java 1.6.0_41
Windows7

From: Will Hampton (2013-08-09 16:22)

Can the user download on a different machine?

R/
Will

From: MAXIMO@yahoogroups.com [mailto:MAXIMO@yahoogroups.com] On Behalf Of wwilliams@rocketmail.com
Sent: Friday, August 09, 2013 11:16 AM
To: MAXIMO@yahoogroups.com
Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Did you try the IE compatibility mode? Is it IE 10?

Wes Williams

http://www.weswilliams.net
http://www.williamsconnell.com

________________________________
From: Chris Brandon <cbrandon63@yahoo.com<mailto:cbrandon63%40yahoo.com>>
To: "MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>" <MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>>
Sent: Thursday, August 8, 2013 9:01 PM
Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Yes. It is a brand new PC

________________________________
From: "wwilliams@rocketmail.com<mailto:wwilliams%40rocketmail.com>" <wwilliams@rocketmail.com<mailto:wwilliams%40rocketmail.com>>
To: "MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>" <MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>>
Sent: Thursday, August 8, 2013 6:45 PM
Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Is this a brand new PC?

Wes Williams

________________________________
From: cbrandon63 <cbrandon63@yahoo.com<mailto:cbrandon63%40yahoo.com>>
To: MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>
Sent: Thursday, August 8, 2013 5:00 PM
Subject: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel

Has anyone else seen this issue? Fix? What am I looking for?

Maximo 7.5.0
Websphere
SQL

IE9
Java 1.6.0_41
Windows7

From: oscjake (2013-08-14 15:43)

I would look into the browser at
Internet Options >> Security >> Custom Level
and make sure the correct rights are enabled.
I believe we had a user have same problem after a new PC and that was the issue.
--- In MAXIMO@yahoogroups.com, Will Hampton <will.hampton@...> wrote:
>
> Can the user download on a different machine?
>
>
> R/
> Will
>
> From: MAXIMO@yahoogroups.com [mailto:MAXIMO@yahoogroups.com] On Behalf Of wwilliams@...
> Sent: Friday, August 09, 2013 11:16 AM
> To: MAXIMO@yahoogroups.com
> Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
>
> Did you try the IE compatibility mode? Is it IE 10?
>
> Wes Williams
>
> http://www.weswilliams.net
> http://www.williamsconnell.com
>
> ________________________________
> From: Chris Brandon <cbrandon63@...<mailto:cbrandon63%40yahoo.com>>
> To: "MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>" <MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>>
> Sent: Thursday, August 8, 2013 9:01 PM
> Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
>
> Yes. It is a brand new PC
>
> ________________________________
> From: "wwilliams@...<mailto:wwilliams%40rocketmail.com>" <wwilliams@...<mailto:wwilliams%40rocketmail.com>>
> To: "MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>" <MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>>
> Sent: Thursday, August 8, 2013 6:45 PM
> Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
> Is this a brand new PC?
>
> Wes Williams
>
> ________________________________
> From: cbrandon63 <cbrandon63@...<mailto:cbrandon63%40yahoo.com>>
> To: MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>
> Sent: Thursday, August 8, 2013 5:00 PM
> Subject: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
> Has anyone else seen this issue? Fix? What am I looking for?
>
> Maximo 7.5.0
> Websphere
> SQL
>
> IE9
> Java 1.6.0_41
> Windows7
>
>
>
>
>
>
>
>
>
>
>

From: Cline, Roy (2013-08-20 13:21)

We ran into the same issue in 7.5.03 and IBM gave us a work around for the download icon. When you have a list you want downloaded RIGHT click on the download icon and select 'Save Target As' you can save and open in excel, fix coming in 7.5.04 or 7.5.05
Roy Cline
Phone: (203) 492-8189
Cell: (203) 640-9743
FAX: (203) 492-8462
From: MAXIMO@yahoogroups.com [mailto:MAXIMO@yahoogroups.com] On Behalf Of oscjake
Sent: Wednesday, August 14, 2013 11:44 AM
To: MAXIMO@yahoogroups.com
Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
I would look into the browser at
Internet Options >> Security >> Custom Level
and make sure the correct rights are enabled.
I believe we had a user have same problem after a new PC and that was the issue.
--- In MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>, Will Hampton <will.hampton@...<mailto:will.hampton@...>> wrote:
>
> Can the user download on a different machine?
>
>
> R/
> Will
>
> From: MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com> [mailto:MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>] On Behalf Of wwilliams@...
> Sent: Friday, August 09, 2013 11:16 AM
> To: MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com>
> Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
>
> Did you try the IE compatibility mode? Is it IE 10?
>
> Wes Williams
>
> http://www.weswilliams.net
> http://www.williamsconnell.com
>
> ________________________________
> From: Chris Brandon <cbrandon63@...<mailto:cbrandon63%40yahoo.com<mailto:cbrandon63@...%3cmailto:cbrandon63%40yahoo.com>>>
> To: "MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com><mailto:MAXIMO%40yahoogroups.com>" <MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com><mailto:MAXIMO%40yahoogroups.com>>
> Sent: Thursday, August 8, 2013 9:01 PM
> Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
>
> Yes. It is a brand new PC
>
> ________________________________
> From: "wwilliams@...<mailto:wwilliams%40rocketmail.com><mailto:wwilliams@...%3cmailto:wwilliams%40rocketmail.com%3e>" <wwilliams@...<mailto:wwilliams%40rocketmail.com<mailto:wwilliams@...%3cmailto:wwilliams%40rocketmail.com>>>
> To: "MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com><mailto:MAXIMO%40yahoogroups.com>" <MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com><mailto:MAXIMO%40yahoogroups.com>>
> Sent: Thursday, August 8, 2013 6:45 PM
> Subject: Re: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
> Is this a brand new PC?
>
> Wes Williams
>
> ________________________________
> From: cbrandon63 <cbrandon63@...<mailto:cbrandon63%40yahoo.com<mailto:cbrandon63@...%3cmailto:cbrandon63%40yahoo.com>>>
> To: MAXIMO@yahoogroups.com<mailto:MAXIMO%40yahoogroups.com><mailto:MAXIMO%40yahoogroups.com>
> Sent: Thursday, August 8, 2013 5:00 PM
> Subject: [MAXIMO List] User with new PC can no longer download to Excel or export BIRT reports to Excel
>
>
> Has anyone else seen this issue? Fix? What am I looking for?
>
> Maximo 7.5.0
> Websphere
> SQL
>
> IE9
> Java 1.6.0_41
> Windows7
>
>
>
>
>
>
>
>
>
>
>