This is an archive of the Maximo Yahoo Community. The content of this pages may be a sometimes obsolete so please check post dates.
Thanks to the community owner Christopher Wanko for providing the content.
We run all encrypted (SSL) connections. When user accesses Maximo via SSL and runs an asset-related application and saves a record, the application is "clocking" (busy) forever after the user clicks save, it never stops and comes back though we can see that the record is ultimately saved.
In testing we tried unencrypted links, when user accesses Maximo without encryption it responds very slowly but eventually comes back, and the record is saved -- the wait is something like 10 minutes.
What should I look at to diagnose this? I've heard of issues like this in which users figured out that all they had to do was press F5/refresh and they could go on about their work. That works here too, but we don't like our users working that way. We might get results we don't expect.
Maximo 7.1.1.10, Websphere 7.0.0.29, WIndows server 2003, Oracle database.