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I am running maximo 7.6.
when I first installed I had a problem where users were directed to the wrong PR from the start cener inbox.
Was not a problem for anything else - like service request of workorder.
I came across a solution and problem was fixed.
but..
I was changing up things this last week and created the problem again.
Can not recall of find notes to what I did to fix the problem before.
I was working on a lag I have in the entering labor time in the quick reporting screen. Yes I am still trying to work on this - which I think is tied to async somehow.