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I have an end user, and I can simulate the issue, where the user can see a count of jobplans from WOT, but not the row lines to choose a jobplan.
SQL isn't showing why I can't see the rows.
So, I have a column header that read 1-5 of 28, but nothing underneath.
Ring any bells for anyone?
-C
I was going to say look at security group for that user... but if it resolves itself, maybe look at mbocounts or turn on sql logging. You might be hitting a wall in terms of memory usage.
It might be possible that we're hitting a wall, but we have three JVMs for a max concurrent population of about 60 in real world use. Kinda hard to see that making it fall over, but Maximo does fall over.
-C
---In MAXIMO@yahoogroups.com, <swkim@getty.edu> wrote :
I was going to say look at security group for that user... but if it resolves itself, maybe look at mbocounts or turn on sql logging. You might be hitting a wall in terms of memory usage.
May be worth checking the length of the data in the displayed fields, if the data in the database exceeds the Maximo size then the text does not display.
The actual database field sizes tend to be double the Maximo size to allow for other character sets
I suggest looking at the HTML source page when counts but no rows appear, and compare against when HTML source page renders correctly. You might be able to track it down to jsp or .class code that is being referenced to see where Maximo is choking. It is odd behavior.