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Control Desk - Problem with classifications

From: rcline (2017-04-21 18:27)


Working with IBM SmartCloud Control Desk 7.6 - Working in Classifications and wanted to remove a newly created classification that is a parent, with no children or records associated that I can see. Getting error message shown below, cannot seem to find anything out there on the net or IBM site for a way to remove the record. Does anyone have a good method as to how to get this accomplished? SQL?

BMXAA0206E - This classification cannot be deleted as it is referred to in a classification hierarchy More information http://icd760.local/help/index.jsp?topic=/com.ibm.support.mbs.doc/messages/BMXAA0206E.html

Thanks you for any suggestions I can get. :)




From: bbradford (2017-04-25 19:02)

Are you using More Actions --> Delete Classification? Does the Classification have any Use With Objects selected?


From: Rayna Cline (2017-04-25 13:31)

Hi
I was able to delete it, Finally. I believe it was a browser cache issue. I
never had any Use With Objects selected. Odd to me.
Glad to have it resolved.
Thanks for responding.
On Tue, Apr 25, 2017 at 1:02 PM, bbradford@aisconsulting.net [MAXIMO] <
MAXIMO@yahoogroups.com> wrote:
>
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> Are you using More Actions --> Delete Classification? Does the
> Classification have any Use With Objects selected?
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>
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