| Class | Description |
|---|---|
| CalendarCounter |
This class handles all calendar related behavior for the Escalation Engine
|
| EscalationCalendar |
This class handles all calendar related behavior for the Escalation Engine
|
| EscalationCalendarData |
A class to represent the escalation Calendar details.
|
| EscalationCronTask |
A class to represent the cron task to perform
escalation related tasks.
|
| EscalationData |
A class to represent the escalation details.
|
| EscalationStatus |
A class to represent the status of an escalation task.
|
| EscalationTask |
A class to represent an escalation task that's performed to
identify records that need to be escalated based on some
escalation criteria.
|
| ReferencePointData |
A class to represent details of a reference point
associated with an escalation definition.
|