psdi.webclient.beans.servicedesk

Class TkSolutionBean

java.lang.Object

psdi.webclient.system.beans.WebClientBean

psdi.webclient.system.beans.DataBean

psdi.webclient.beans.servicedesk.TkSolutionBean

All Implemented Interfaces:

java.util.EventListener, javax.servlet.http.HttpSessionBindingListener, DataBeanListener

public class TkSolutionBean
extends DataBean

Field Summary

Fields inherited from class psdi.webclient.system.beans.DataBean

ALL_BOOKMARKS, ALL_RECORDS, ATTR_COLUMN, ATTR_DEFAULT, ATTR_QBE, ATTR_READONLY, ATTR_REFRESH_TABLE, ATTR_REQUIRED, ATTR_RESET, MAX_TABLEROWS, TABLE_ALL_SELECTED, TABLE_AT_FIRST_PAGE, TABLE_AT_FIRST_ROW, TABLE_AT_LAST_PAGE, TABLE_AT_LAST_ROW, TABLE_DETAILS_EXPANDED, TABLE_EXPANDED, TABLE_FILTER_EXPANDED, TABLE_FILTERED, TABLE_REFRESH_ALL_ROWS, TABLE_REFRESH_FILTER, TABLE_REFRESH_ROW, TABLE_REFRESH_TITLE, TABLE_ROW_CHANGED, TABLE_START_EMPTY, TABLE_SUBSELECT_ON, TABLE_USE_SUBSELECT

Fields inherited from class psdi.webclient.system.beans.WebClientBean

EVENT_CONTINUE, EVENT_HANDLED, EVENT_STOP_ALL

Constructor Summary

Constructors

Constructor and Description
TkSolutionBean()

Method Summary

Methods

Modifier and Type	Method and Description
void	clearClassification()
MboSetRemote	commonQbe(MboSetRemote solutionSet, java.lang.String description, java.lang.String classstructureid) The commonQbe sets the qbe's for cause,symptom and remedy as well as longdescription and description.
int	filterrows() This method overrides the table filter button for solution searching from within a ticket application.
java.lang.String	getQbe(java.lang.String attribute) OVERRIDE--- Returns the QBE (Query By Example) associated with the attribute.
int	selectrecord() When solution is selected from dialog, this method knows which solution has been selected, and throws a dialog message telling the user that the solution has been applied.
void	updateClassstructure(java.lang.String hierarchypath)

Methods inherited from class psdi.webclient.system.beans.DataBean

_useAllBookmarksQuery, _useAllRecsQuery, _usequery, addAttribute, addConditionalProperties, addDialogReference, addListener, addQbeAttribute, addrow, addSigOption, applyValuesToSharedAttributes, applyValuesToSharedAttributes, asyncLocked, bindComponent, boundToTable, buildPortalMsg, callBeanMethod, callBeanMethod, callBeanMethod, callBeanMethod, callMethod, callMethod, callMethod, callMethod, callRemoteMethod, callRemoteMethod, cancelDialog, canCloseBean, canFetchData, changeRequiredField, checkAndDistributeRequiredError, checkESigAuthenticated, checkForAppError, checkMethodAccess, clearBean, clearfilter, clearSavedFilterSettings, clearSavedQbeSettings, close, copytonewrow, count, dataChangedEvent, delete, delete, deleteAndRemove, deleteAndRemove, displaycount, duplicateMbo, execute, fetchRecordData, fetchTableData, fetchTableData, findAndCallMethod, fireChildChangedEvent, fireDataChangedEvent, fireDataChangedEvent, fireStructureChangedEvent, fireStructureChangedEvent, getAppWhere, getAttributes, getBoolean, getBoolean, getCacheRowIndex, getColumnDate, getColumnString, getCompleteWhere, getConditionalProperties, getCurrentQueryDescription, getCurrentQueryName, getCurrentRow, getDataAsArray, getDataAsArray, getDataList, getDataList, getDataList, getDataList, getDataListFromMboSetRemote, getDate, getDefaultOrderBy, getDefaultValue, getDescAttributeId, getEndRow, getEventRowIndex, getKeyAttribute, getKeyAttributes, getLastEventHandled, getLastFetchIndex, getList, getList, getList, getLockedByDisplayName, getMbo, getMbo, getMboForUniqueId, getMboName, getMboOrZombie, getMboRowIndex, getMboSet, getMboSetData, getMboSetFromSmartFind, getMboSetFromSmartFind, getMboSetFromSmartFind, getMboValueData, getMboValueData, getMboValueInfo, getMXSession, getNullRequiedFields, getOrderBy, getPageEndRow, getPageRowCount, getPageStartIndex, getParent, getQbe, getQbeAttributes, getQueryDescBeforeReviseAction, getQueryNameBeforeReviseAction, getRemoteForDownload, getRemoteForLookup, getReturnAttribute, getReturnComponent, getReturnComponentId, getReturnControlId, getRowIndexFromEvent, getSelectedDataAsArray, getSelectedDataAsArray, getSelection, getShowDetails, getSmartFillValue, getSortOrder, getString, getString, getTableAttributes, getTableOffset, getTableStateFlags, getTitle, getUIERMEntity, getUniqueIdFromSmartFill, getUniqueIdFromSmartFill, getUniqueIdName, getUniqueIdValue, getUserAndQbeWhere, getUserWhere, getWarnings, getZombie, getZombieMboValueData, handleRemoteException, handleRequiredFieldException, hasLongDescriptionText, hasLongDescriptionText, hasMboSetRemote, hasPageRows, hasRow, hasSameMboSet, hasSigOptionAccess, hasSigOptionAccess, hierarchicalmove, highlightrow, highlightrow, insert, insert, insertAtEnd, instantdelete, isAppTableRetain, isAttribute, isAttributeHidden, isAttributeHidden, isColumnSorted, isEmpty, isListTableModified, isListTableRetain, isMboHidden, isMboHidden, isModifiedRow, isModifiedRow, isNewRow, isNewRow, isNewRowUnedited, isRowDeleted, isRowLocked, isSelected, isSubSelect, isTableAttribute, isTablePostionMarked, isTableRowSelected, isTableStateFlagSet, listenerChangedEvent, madeRequiredConditionally, markTablePosition, moveToMboFromDataBean, needToAuthenticate, next, nextrow, positionState, previous, prevrow, propagateRequired, queryAllBookmarks, queryAllRecs, refreshFieldErrors, refreshTable, registerDynamicControlsWithERM, reloadTable, removeDialogReference, removeListener, removeRowOnCancel, rePosition, reset, resetJSPFlags, resetQbe, resetWithSelection, restoreSavedQbeSettings, returnLookupValue, returnLookupValue, returnLookupValue, returnLookupValue, save, save, saveCurrentQbeSettings, scrollnext, scrollprev, select, select, selectAll, selectRows, sendRefreshTable, setApp, setAppDefault, setAppDefaults, setApplicationError, setAppWhere, setAsyncLock, setAttributes, setCurrentQueryDescription, setCurrentRow, setDate, setDate, setDate, setDefaultOrderBy, setDefaultQbe, setDefaultValue, setDefaultValue, setDescAttributeId, setDynamicAppDefaults, setDynamicDefault, setDynamicQbeDefaults, setEmptyOnClear, setEsigValidated, setEventRowIndex, setfiltervalue, setLastEventHandled, setListTableModified, setListTableRetain, setMboName, setNewRowUnedited, setOrderBy, setPageRowCount, setParent, setQbe, setQbe, setQbe, setQbe, setQbe, setQbeAttributes, setQbeCaseSensitive, setQbeDefaults, setQbeExactMatch, setQueryBySiteQbe, setQueryDescBeforeReviseAction, setQueryNameBeforeReviseAction, setRemoveOnCancel, setReturnAttribute, setReturnComponent, setReturnComponentId, setReturnControlId, setShowDetails, setSmartFillValue, setTableFlag, setupBean, setupBean, setUserDefaults, setUserWhere, setvalue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValueFromComponent, smartFill, smartFill, sort, sort, sortcolumn, sortcolumn, sqlwhere, structureChangedEvent, toBeSaved, toggledeleterow, toggledetailstate, toggleselectallrows, toggleselectrow, toString, turnEmptyStateOn, unbindComponent, undelete, undelete, unselect, unselect, unselectAll, useAllBookmarksQuery, useAllRecsQuery, useqbe, usequery, useQuery, useStoredQuery, validate, validateChildren, validateMbo, valueBound, valueUnbound

Methods inherited from class psdi.webclient.system.beans.WebClientBean

getCreator, getId, setCreator, setId

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, wait, wait, wait

Constructor Detail

TkSolutionBean

public TkSolutionBean()

Method Detail

filterrows

public int filterrows()
               throws MXException

This method overrides the table filter button for solution searching from within a ticket application.

Overrides:

filterrows in class DataBean

Throws:

MXException

commonQbe

public MboSetRemote commonQbe(MboSetRemote solutionSet,
                     java.lang.String description,
                     java.lang.String classstructureid)
                       throws MXException,
                              java.rmi.RemoteException

The commonQbe sets the qbe's for cause,symptom and remedy as well as longdescription and description. Used in conjunction with the addsubqbe().

Parameters:

solutionSet - All Active solutions.

description - This could be the description on the ticket app or description on the solution.

classstructureid - This could be the classstructureid on the ticket app or the solution.

Returns:

solutionSet

Throws:

MXException

java.rmi.RemoteException

selectrecord

public int selectrecord()
                 throws MXException,
                        java.rmi.RemoteException

When solution is selected from dialog, this method knows which solution has been selected, and throws a dialog message telling the user that the solution has been applied.

Overrides:

selectrecord in class DataBean

Throws:

MXException

java.rmi.RemoteException

updateClassstructure

public void updateClassstructure(java.lang.String hierarchypath)
                          throws MXException,
                                 java.rmi.RemoteException

Throws:

MXException

java.rmi.RemoteException

clearClassification

public void clearClassification()
                         throws MXException,
                                java.rmi.RemoteException

Throws:

MXException

java.rmi.RemoteException

getQbe

public java.lang.String getQbe(java.lang.String attribute)

OVERRIDE--- Returns the QBE (Query By Example) associated with the attribute. The QBE must have been set using the setQbe method. This function throws MXException or RemoteException if the Qbe could not be obtained for the attribute.

Overrides:

getQbe in class DataBean