Package | Description |
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psdi.app.escalation.engine |
Modifier and Type | Method and Description |
---|---|
static long |
EscalationCalendar.calculateNewElapsedTime(java.util.Date now,
ReferencePointData refPointData)
Calculate a new Elapsed time for spanning days
|
static java.lang.String |
EscalationCalendar.getSLARefPointCondition(java.util.Date now,
ReferencePointData refPointData)
Calculates and returns the refpoint conditon (1=1 or 1=2)
|
static java.lang.String |
EscalationCalendar.getSLARefPointConditionPastTargetDate(java.util.Date now,
ReferencePointData refPointData)
Deprecated.
As of release 7.6.0.8, replaced by
EscalationCalendar.getSLARefPointCondition(Date, ReferencePointData) |
static boolean |
CalendarCounter.isCalendarBasedRefPointReadyToFire(java.util.Date now,
ReferencePointData refPointData) |
static boolean |
EscalationCalendar.isRefPointEscalationWithinCalendarBoundary(java.util.Date now,
ReferencePointData refPointData)
Checks if there is a Calendar/Shift associcated with this Escalation.
|
static boolean |
CalendarCounter.isRefPointEscalationWithinCalendarBoundary(java.util.Date now,
ReferencePointData refPointData) |
static boolean |
CalendarCounter.isTodayCalendarHoliday(java.util.Date now,
ReferencePointData refPointData) |