psdi.common.emailstner

Class LSNRActionHelper

java.lang.Object

psdi.common.emailstner.LSNRActionHelper

public class LSNRActionHelper
extends java.lang.Object

Class for processing email message and error messages

Constructor Summary

Constructors

Constructor and Description
LSNRActionHelper()

Method Summary

Modifier and Type	Method and Description
boolean	authExistForObjectAndAction(InboundCommRemote inboundComm, MboRemote objectRemote, java.lang.String action, java.lang.String objectName) Check for given site authorization exist or not
java.util.Date	convertToDate(int type, java.lang.String value, UserInfo u) Convert the string to a date object
void	createCommLog(MboRemote inboundComm, MboRemote actionObject) creats a commlog entry
void	createDocLinkForCommLog(MboRemote inboundComm, MboRemote commlog) Create doclinks entry for COMMLOG
MboRemote	createObject(InboundCommRemote inboundComm, MboRemote objectRemote) Create sr,incident or problem record from inboundcomm
void	handleException(java.lang.String objectName, java.lang.Exception ee, MboRemote inboundComm, java.lang.String action) Method called during exception of actions.
boolean	performSecuityCheck(InboundCommRemote inboundComm, MboRemote objectMbo) Perform security check for the object and action specified in message body
boolean	requiredFieldsExist(MboRemote actionObject, long uniqueId) Checks if all required field have value before creating service request,incident or problem
void	setExtraAttrValuesForInsert(java.util.HashMap<java.lang.String,java.lang.String> map) Sets extra attribute-value pair for CREATE action Should be called before createObject call
void	setExtraAttrValuesForUpdate(java.util.HashMap<java.lang.String,java.lang.String> map) Sets extra attribute-value pair for UPDATE action Should be called before updateObject call
void	updateDoclinkForActionObject(MboRemote inboundComm, MboRemote actionObject) Updates the doclink entry for the action object specified in message body
void	updateInbCommAfterAction(InboundCommRemote inboundComm, MboRemote objectRemote)
MboRemote	updateObject(InboundCommRemote inboundComm, MboRemote objectRemote) Update sr,incident,problem with message body attributes
void	updateStatusAndSendMail(MboRemote inboundComm, java.lang.String status, java.lang.String msgStr, java.lang.String templateName) Updates the status of inboundcomm and sends a mail to sender/admin

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Constructor Detail

LSNRActionHelper

public LSNRActionHelper()

Method Detail

requiredFieldsExist

public boolean requiredFieldsExist(MboRemote actionObject,
                                   long uniqueId)
                            throws MXException

Checks if all required field have value before creating service request,incident or problem

Parameters:

actionObject -

uniqueId -

Returns:

true if all required fields has value else false

Throws:

MXException

createCommLog

public void createCommLog(MboRemote inboundComm,
                          MboRemote actionObject)
                   throws MXException

creats a commlog entry

Parameters:

inboundComm -

actionObject -

templateName -

Throws:

MXException

createDocLinkForCommLog

public void createDocLinkForCommLog(MboRemote inboundComm,
                                    MboRemote commlog)
                             throws MXException

Create doclinks entry for COMMLOG

Parameters:

inboundcomm -

commlog -

Throws:

java.lang.Exception

MXException

updateDoclinkForActionObject

public void updateDoclinkForActionObject(MboRemote inboundComm,
                                         MboRemote actionObject)
                                  throws MXException

Updates the doclink entry for the action object specified in message body

Parameters:

inboundComm -

actionObject -

Throws:

MXException

updateStatusAndSendMail

public void updateStatusAndSendMail(MboRemote inboundComm,
                                    java.lang.String status,
                                    java.lang.String msgStr,
                                    java.lang.String templateName)
                             throws MXException

Updates the status of inboundcomm and sends a mail to sender/admin

Parameters:

inboundComm -

status -

msgStr -

templateName -

Throws:

MXException

convertToDate

public java.util.Date convertToDate(int type,
                                    java.lang.String value,
                                    UserInfo u)
                             throws java.lang.Exception

Convert the string to a date object

Parameters:

attr -

value -

uniqueId -

Returns:

date object

Throws:

MXException

java.lang.Exception

createObject

public MboRemote createObject(InboundCommRemote inboundComm,
                              MboRemote objectRemote)
                       throws MXException

Create sr,incident or problem record from inboundcomm

Parameters:

inboundComm -

objectRemote -

Returns:

updated sr,incident or problem

Throws:

MXException

updateObject

public MboRemote updateObject(InboundCommRemote inboundComm,
                              MboRemote objectRemote)
                       throws MXException

Update sr,incident,problem with message body attributes

Parameters:

inboundComm -

objectRemote -

Returns:

updated sr,incident or problem record

Throws:

MXException

performSecuityCheck

public boolean performSecuityCheck(InboundCommRemote inboundComm,
                                   MboRemote objectMbo)
                            throws java.lang.Exception

Perform security check for the object and action specified in message body

Parameters:

inboundComm -

formatMode -

Throws:

java.lang.Exception

authExistForObjectAndAction

public boolean authExistForObjectAndAction(InboundCommRemote inboundComm,
                                           MboRemote objectRemote,
                                           java.lang.String action,
                                           java.lang.String objectName)
                                    throws MXException

Check for given site authorization exist or not

Parameters:

inboundComm -

objectRemote -

action -

objectName -

Returns:

true if authorization exists else false

Throws:

MXException

setExtraAttrValuesForInsert

public void setExtraAttrValuesForInsert(java.util.HashMap<java.lang.String,java.lang.String> map)
                                 throws java.lang.Exception

Sets extra attribute-value pair for CREATE action Should be called before createObject call

Parameters:

map -

Throws:

java.lang.Exception

setExtraAttrValuesForUpdate

public void setExtraAttrValuesForUpdate(java.util.HashMap<java.lang.String,java.lang.String> map)
                                 throws java.lang.Exception

Sets extra attribute-value pair for UPDATE action Should be called before updateObject call

Parameters:

map -

Throws:

java.lang.Exception

updateInbCommAfterAction

public void updateInbCommAfterAction(InboundCommRemote inboundComm,
                                     MboRemote objectRemote)
                              throws java.lang.Exception

Throws:

java.lang.Exception

handleException

public void handleException(java.lang.String objectName,
                            java.lang.Exception ee,
                            MboRemote inboundComm,
                            java.lang.String action)
                     throws java.lang.Exception

Method called during exception of actions.

Parameters:

objectName -

ee -

inboundComm -

action -

Throws:

java.lang.Exception