public class TicketAppBean extends StatefulAppBean implements FollowUpWithRepairFacilities
statusChangeButtonSigoption, targetStatusOption
DIRECTPRINT_LINK, DIRECTPRINT_WATTACH_LINK, LONG_OP_INPRG, LONG_OP_READY, QUERY_ALL, QUERY_ALL_BOOKMARKS, QUERY_KEY, QUERY_NONE, QUICK_LINK
ALL_BOOKMARKS, ALL_RECORDS, ATTR_COLUMN, ATTR_DEFAULT, ATTR_QBE, ATTR_READONLY, ATTR_REFRESH_TABLE, ATTR_REQUIRED, ATTR_RESET, MAX_TABLEROWS, TABLE_ALL_SELECTED, TABLE_AT_FIRST_PAGE, TABLE_AT_FIRST_ROW, TABLE_AT_LAST_PAGE, TABLE_AT_LAST_ROW, TABLE_DETAILS_EXPANDED, TABLE_EXPANDED, TABLE_FILTER_EXPANDED, TABLE_FILTERED, TABLE_REFRESH_ALL_ROWS, TABLE_REFRESH_FILTER, TABLE_REFRESH_ROW, TABLE_REFRESH_TITLE, TABLE_ROW_CHANGED, TABLE_START_EMPTY, TABLE_SUBSELECT_ON, TABLE_USE_SUBSELECT
EVENT_CONTINUE, EVENT_HANDLED, EVENT_STOP_ALL
Constructor and Description |
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TicketAppBean() |
Modifier and Type | Method and Description |
---|---|
void |
afterFollowUpSave(MboRemote newWO)
Callback method to allow specific logic to be executed after the
generated work order is saved
|
void |
beforeFollowUpSave(MboRemote newWO)
Callback method to allow specific logic to be executed before the
generated work order is saved
|
int |
cancelDialog()
Workaround to avoid undesired owner change.
|
boolean |
canSaveFollowUp(MboRemote newWO)
Callback method that if the generated workorder can be saved
|
int |
CREATECHNG() |
MboRemote |
createFollowUp(MboSetRemote mboSet)
Adds new workorder records to the mboSet received as a parameter
|
int |
CREATEINC() |
int |
CREATEPROB() |
int |
CREATEREL() |
int |
CREATESOL() |
int |
CREATESR() |
int |
CREATEWO() |
int |
DUPLICATE() |
int |
DUPLICATECHECK() |
int |
EDITHIST() |
int |
INSERT() |
int |
OWNER()
Intercepts the call to the owner dialog and let us know which owner group
we have up till now.
|
int |
OWNERSHIP()
Take Ownership gets called from list page or main record
|
int |
returnLookupValue(MboRemote lookupMbo) |
int |
SIMILARTKT() |
int |
solutionsTabChanged()
When acessing the solutions tab, we need to make sure the selfservice
checkbox is properly refreshed to reflect whether the user can select it
or not.
|
int |
STARTTIMER() |
int |
STOPTIMER() |
int |
TEMPLATE() |
int |
VIEWCOSTS() |
APPR, APPROVE, CLOSE, CLOSED, COMP, COMPLETE, INIT, INPROG, PAID, PENDING, QUEUED, RESOLVED, SENT, STATUS, STATUSSUB
addrow, appinfo, autoInitiateWorkflow, BOOKMARK, canExit, canSaveBasedOnLocks, CLEAR, clearfilter, convertPortalParameters, DELETE, ensureRecord, find, fireStructureChangedEvent, FLTRLASET, getAppInfo, getCurrentQueryDescription, getCurrentQueryName, getCurrentRow, getKPIId, getKPISelect, getKPIWhere, getMboSet, getPortalEvent, getQueryOption, getQuickFindRemote, getRecordLockProperties, getResultsBean, hasModifications, hasSaveAccess, hasSigOptionAccess, hasSigOptionAccess, hasStartRecord, HELPWF, inboxwf, initializeApp, initQuickFIndRemote, insert, isEmpty, isUserWhereClauseThroughIntegration, launchwf, MODIFYSLAS, moveToUniqueId, NAVHISTORY, NEXT, PREVIOUS, RECORDLOCK, RECUNLOCK, refreshFieldErrors, reset, RESULTS, returnnovalue, returntoapp, returnwithvalue, ROUTEWF, RUNAREPORT, RUNREPORTBYNAME, RUNREPORTS, save, SAVE, saveattachment, saveYesNoCheck, saveYesNoInteractionCheck, SEARCHATTR, SEARCHMORE, SEARCHWHER, setDefaultQbe, setFilterCleared, setKPIId, setQueryOption, setupBean, setupBean, setUserWhereClauseThroughIntegration, STOPWF, STRECLOCK, structureChangedEvent, submitPrintJob, toBeSaved, toggledeleterow, updateForRecordLock
_useAllBookmarksQuery, _useAllRecsQuery, _usequery, addAttribute, addConditionalProperties, addDialogReference, addListener, addQbeAttribute, addSigOption, applyValuesToSharedAttributes, applyValuesToSharedAttributes, asyncLocked, bindComponent, boundToTable, buildPortalMsg, callBeanMethod, callBeanMethod, callBeanMethod, callBeanMethod, callMethod, callMethod, callMethod, callMethod, callRemoteMethod, callRemoteMethod, canCloseBean, canFetchData, changeRequiredField, checkAndDistributeRequiredError, checkESigAuthenticated, checkForAppError, checkMethodAccess, clearBean, clearSavedFilterSettings, clearSavedQbeSettings, close, copytonewrow, count, dataChangedEvent, delete, delete, deleteAndRemove, deleteAndRemove, displaycount, duplicateMbo, execute, fetchRecordData, fetchTableData, fetchTableData, filterrows, findAndCallMethod, fireChildChangedEvent, fireDataChangedEvent, fireDataChangedEvent, fireStructureChangedEvent, getAppWhere, getAttributes, getBoolean, getBoolean, getCacheRowIndex, getColumnDate, getColumnString, getCompleteWhere, getConditionalProperties, getDataAsArray, getDataAsArray, getDataList, getDataList, getDataList, getDataList, getDataListFromMboSetRemote, getDate, getDefaultOrderBy, getDefaultValue, getDescAttributeId, getEndRow, getEventRowIndex, getKeyAttribute, getKeyAttributes, getLastEventHandled, getLastFetchIndex, getList, getList, getList, getLockedByDisplayName, getMbo, getMbo, getMboForUniqueId, getMboName, getMboOrZombie, getMboRowIndex, getMboSetData, getMboSetFromSmartFind, getMboSetFromSmartFind, getMboSetFromSmartFind, getMboValueData, getMboValueData, getMboValueInfo, getMXSession, getNullRequiedFields, getOrderBy, getPageEndRow, getPageRowCount, getPageStartIndex, getParent, getParentRelationship, getQbe, getQbe, getQbeAttributes, getQueryDescBeforeReviseAction, getQueryNameBeforeReviseAction, getRemoteForDownload, getRemoteForLookup, getReturnAttribute, getReturnComponent, getReturnComponentId, getReturnControlId, getRowIndexFromEvent, getSavedFilterSettings, getSelectedDataAsArray, getSelectedDataAsArray, getSelection, getShowDetails, getSmartFillValue, getSortOrder, getString, getString, getTableAttributes, getTableOffset, getTableStateFlags, getTitle, getUIERMEntity, getUniqueIdFromSmartFill, getUniqueIdFromSmartFill, getUniqueIdName, getUniqueIdValue, getUserAndQbeWhere, getUserWhere, getWarnings, getZombie, getZombieMboValueData, handleRemoteException, handleRequiredFieldException, hasLongDescriptionText, hasLongDescriptionText, hasMboSetRemote, hasPageRows, hasRow, hasSameMboSet, hasSigOptionAccess, hierarchicalmove, highlightrow, highlightrow, insert, insertAtEnd, instantdelete, isAppTableRetain, isAttribute, isAttributeHidden, isAttributeHidden, isColumnSorted, isListTableModified, isListTableRetain, isLookupMultiSelect, isMboHidden, isMboHidden, isModifiedRow, isModifiedRow, isNewRow, isNewRow, isNewRowUnedited, isRowDeleted, isRowLocked, isSelected, isSubSelect, isTableAttribute, isTablePostionMarked, isTableRowSelected, isTableStateFlagSet, listenerChangedEvent, madeRequiredConditionally, markTablePosition, moveToMboFromDataBean, needToAuthenticate, next, nextrow, positionState, previous, prevrow, propagateRequired, queryAllBookmarks, queryAllRecs, refreshTable, registerDynamicControlsWithERM, reloadTable, removeDialogReference, removeListener, removeRowOnCancel, rePosition, resetJSPFlags, resetQbe, resetWithSelection, restoreSavedQbeSettings, retainPosition, returnLookupValue, returnLookupValue, returnLookupValue, save, saveCurrentQbeSettings, scrollnext, scrollprev, select, select, selectAll, selectrecord, selectRows, sendRefreshTable, setApp, setAppDefault, setAppDefaults, setApplicationError, setAppWhere, setAsyncLock, setAttributes, setCurrentQueryDescription, setCurrentRow, setDate, setDate, setDate, setDefaultOrderBy, setDefaultValue, setDefaultValue, setDescAttributeId, setDynamicAppDefaults, setDynamicDefault, setDynamicQbeDefaults, setEmptyOnClear, setEsigValidated, setEventRowIndex, setfiltervalue, setLastEventHandled, setListTableModified, setListTableRetain, setMboName, setNewRowUnedited, setOrderBy, setPageRowCount, setParent, setQbe, setQbe, setQbe, setQbe, setQbe, setQbeAttributes, setQbeCaseSensitive, setQbeDefaults, setQbeExactMatch, setQueryBySiteQbe, setQueryDescBeforeReviseAction, setQueryNameBeforeReviseAction, setRemoveOnCancel, setReturnAttribute, setReturnComponent, setReturnComponentId, setReturnControlId, setShowDetails, setSmartFillValue, setTableFlag, setUserDefaults, setUserWhere, setvalue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValueFromComponent, smartFill, smartFill, sort, sort, sortcolumn, sortcolumn, sqlwhere, toggledetailstate, toggleselectallrows, toggleselectrow, toString, turnEmptyStateOn, unbindComponent, undelete, undelete, unselect, unselect, unselectAll, useAllBookmarksQuery, useAllRecsQuery, useqbe, usequery, useQuery, useStoredQuery, validate, validateChildren, validateMbo, valueBound, valueUnbound
getCreator, getId, setCreator, setId
public int OWNERSHIP() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int CREATESR() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int CREATEPROB() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int CREATEINC() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int CREATEWO() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public MboRemote createFollowUp(MboSetRemote mboSet) throws java.rmi.RemoteException, MXException
FollowUpWithRepairFacilities
createFollowUp
in interface FollowUpWithRepairFacilities
java.rmi.RemoteException
MXException
public boolean canSaveFollowUp(MboRemote newWO) throws java.rmi.RemoteException, MXException
FollowUpWithRepairFacilities
canSaveFollowUp
in interface FollowUpWithRepairFacilities
java.rmi.RemoteException
MXException
public void beforeFollowUpSave(MboRemote newWO) throws java.rmi.RemoteException, MXException
FollowUpWithRepairFacilities
beforeFollowUpSave
in interface FollowUpWithRepairFacilities
java.rmi.RemoteException
MXException
public void afterFollowUpSave(MboRemote newWO) throws java.rmi.RemoteException, MXException
FollowUpWithRepairFacilities
afterFollowUpSave
in interface FollowUpWithRepairFacilities
java.rmi.RemoteException
MXException
public int CREATECHNG() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int CREATEREL() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int CREATESOL() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int TEMPLATE() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int STARTTIMER() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int STOPTIMER() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int VIEWCOSTS() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int EDITHIST() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int DUPLICATE() throws MXException, java.rmi.RemoteException
DUPLICATE
in class AppBean
MXException
java.rmi.RemoteException
public int DUPLICATECHECK() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int SIMILARTKT() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
public int INSERT() throws MXException, java.rmi.RemoteException
INSERT
in class AppBean
MXException
java.rmi.RemoteException
public int OWNER() throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
cancelDialog()
public int cancelDialog() throws MXException, java.rmi.RemoteException
cancelDialog
in class DataBean
MXException
java.rmi.RemoteException
OWNER()
public int solutionsTabChanged() throws java.rmi.RemoteException, MXException
java.rmi.RemoteException
MXException
public int returnLookupValue(MboRemote lookupMbo) throws MXException
returnLookupValue
in class DataBean
MXException