| Package | Description | 
|---|---|
| psdi.app.escalation.engine | 
| Modifier and Type | Method and Description | 
|---|---|
| static long | EscalationCalendar. calculateNewElapsedTime(java.util.Date now,
                       ReferencePointData refPointData)Calculate a new Elapsed time for spanning days | 
| static java.lang.String | EscalationCalendar. getSLARefPointCondition(java.util.Date now,
                       ReferencePointData refPointData) | 
| static java.lang.String | EscalationCalendar. getSLARefPointConditionPastTargetDate(java.util.Date now,
                                     ReferencePointData refPointData)Calculates and returns the refpoint conditon (1=1 or 1=2) | 
| static boolean | CalendarCounter. isCalendarBasedRefPointReadyToFire(java.util.Date now,
                                  ReferencePointData refPointData) | 
| static boolean | EscalationCalendar. isRefPointEscalationWithinCalendarBoundary(java.util.Date now,
                                          ReferencePointData refPointData)Checks if there is a Calendar/Shift associcated with this Escalation. | 
| static boolean | CalendarCounter. isRefPointEscalationWithinCalendarBoundary(java.util.Date now,
                                          ReferencePointData refPointData) | 
| static boolean | CalendarCounter. isTodayCalendarHoliday(java.util.Date now,
                      ReferencePointData refPointData) |