| Package | Description |
|---|---|
| psdi.app.common.recon | |
| psdi.app.sla | |
| psdi.app.ticket |
The Ticket package contains Mbos related to Service Desk applications.
|
| psdi.app.workorder |
The work order package includes Mbos related to work order planning, reporting and tracking.
|
| psdi.mbo |
| Modifier and Type | Method and Description |
|---|---|
static java.lang.String |
DataSetGroupFieldUtils.getTranslatedValue(Translate translator,
java.lang.String domainId,
MboRemote mbo,
java.lang.String attribute)
Returns the translated value of the
attribute of mbo object. |
static java.lang.String |
DataSetGroupFieldUtils.getTranslatedValue(Translate translator,
java.lang.String domainId,
java.lang.String value)
Returns a translated value based on the value adapter
|
| Modifier and Type | Method and Description |
|---|---|
static int |
SLAUtil.compareCommitment(MboRemote commitment1,
MboRemote commitment2,
Translate translate)
compare 2 commitment based on their stringent, returns:
1: if commitment1 is more stringent than commitment2 -1: if commitment1 is less stringent than commitment2 0: if the 2 commitments are of the same stringenncy This version only support response, resolution and contact types so only time compare is performed. |
static java.lang.String |
SLAUtil.getSLARecordsTargetFieldName(MboRemote commitment,
Translate translate)
Helper method to get the SLARECORDS target field name for a commitmment
|
static java.lang.String |
SLAUtil.getTargetFieldName(java.lang.String targetMboType,
MboRemote commitment,
Translate translate)
Helper function to get the target field name for a commitmment
|
| Modifier and Type | Method and Description |
|---|---|
static MboRemote |
FldTKAssetnum.getAssetWithoutSiteId(MboRemote ticket,
MboValue assetMbv,
Translate xlator)
Because SR is a system level mbo there are states where no site id information can be found.
So if user uses smart fill for the asset/location field, we must define what is the site id of that asset/location Legacy code of TPAE had the logic of iterating over all locations/assets that had the same LOCATION/ASSETNUM value. |
| Modifier and Type | Method and Description |
|---|---|
static int |
WOStatusHandler.compareStatusPosition(java.lang.String status1,
java.lang.String status2,
Translate translator)
Compare the position of one work order status to
the position of another work order status in the status hierarchy.
|
| Modifier and Type | Method and Description |
|---|---|
Translate |
TranslateCacheFactory.getCache()
Get the current Translate or create a new one.
|
Translate |
Mbo.getTranslator()
Return the translator object which can be used to convert
locale sensitive strings
|
Translate |
MaximoDD.getTranslator()
Return the translator object.
|
Translate |
DomainFactoryNameProvider.getTranslator() |