psdi.app.ticket

Class TicketService

java.lang.Object

psdi.server.AppService

psdi.app.ticket.TicketService

All Implemented Interfaces:

java.rmi.Remote, TicketServiceRemote, MboServerInterface, MaxRemoteProxy, AppServiceRemote, Dependable, Service, ServiceRemote, FixedLoggerNames, FixedLoggers

public class TicketService
extends AppService
implements TicketServiceRemote

TicketService class handles the classes in the TICKET package

Field Summary

Fields inherited from interface psdi.util.logging.FixedLoggers

APPLOGGER, CRONTASKLOGGER, CRONTASKMGRLOGGER, CRONTASKMGRSQLLOGGER, DBCONNECTIONLOGGER, DDLOGGER, DMLOGGER, EVENTLOGGER, EXCEPTIONLOGGER, MAILLOGGER, MAXIMOLOGGER, MTLOGGER, NULLMBOPOINTER, SECURITY, SENDFAILEDLOGGER, SERVICELOGGER, SQLLOGGER

Fields inherited from interface psdi.util.logging.FixedLoggerNames

appenderPrefix, LOGGERNAME_APP, LOGGERNAME_CRONTASK, LOGGERNAME_CRONTASKMGR, LOGGERNAME_DBCONNECTION, LOGGERNAME_DD, LOGGERNAME_DM, LOGGERNAME_DMPREVIEW, LOGGERNAME_EVENT, LOGGERNAME_EXCEPTION, LOGGERNAME_MAIL, LOGGERNAME_MAXIMO, LOGGERNAME_MT, LOGGERNAME_NULLMBOPOINTER, LOGGERNAME_SECURITY, LOGGERNAME_SENDFAILED, LOGGERNAME_SERVICE, LOGGERNAME_SQL, LOGGERNAME_SQL_CRONTASKMGR, LOGGERNAME_TXN, loggerPrefix

Constructor Summary

Constructors

Constructor and Description
TicketService() Constructor
TicketService(MXServer mxServer) Constructor with a MXServer

Method Summary

Methods

Modifier and Type	Method and Description
void	changeStatus(TicketRemote ticket, java.lang.String status, java.util.Date date, java.lang.String memo) Service Method used to change status.
void	destroy() Unregister event listeners.
void	init() Initialization

Methods inherited from class psdi.server.AppService

checkSecurity, configure, freeDBConnection, freeMboSet, getCriteria, getCurrentState, getDBConnection, getLiveObjCount, getLoad, getMaximoDD, getMaxVar, getMboSet, getMXServer, getName, getProfile, getProxy, getSchemaOwner, getServiceInfo, getServiceLogger, getSetForRelationship, getSetFromKeys, getStateCmdList, getStateList, getURL, initCriteriaList, isAppService, isRunning, isSingletonService, restart, setProxy, setRunning, setURL, verifyUser, verifyUser

Methods inherited from class java.lang.Object

equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait

Methods inherited from interface psdi.server.AppServiceRemote

checkSecurity, getCriteria, getCurrentState, getLiveObjCount, getMboSet, getName, getSchemaOwner, getSetForRelationship, getSetFromKeys, getStateCmdList, getStateList, getURL, verifyUser, verifyUser

Methods inherited from interface psdi.server.ServiceRemote

isAppService, isSingletonService, restart

Constructor Detail

TicketService

public TicketService()
              throws java.rmi.RemoteException

Constructor

Throws:

java.rmi.RemoteException

TicketService

public TicketService(MXServer mxServer)
              throws java.rmi.RemoteException

Constructor with a MXServer

Parameters:

mxServer - the "Server Environment" this Service is being created in.

Throws:

java.rmi.RemoteException

Method Detail

init

public void init()

Initialization

Specified by:

init in interface Service

Overrides:

init in class AppService

See Also:

PostCommitUpdateWorkView

destroy

public void destroy()

Unregister event listeners.

Specified by:

destroy in interface Service

Overrides:

destroy in class AppService

See Also:

AppService.destroy(), PostCommitUpdateWorkView

changeStatus

public void changeStatus(TicketRemote ticket,
                java.lang.String status,
                java.util.Date date,
                java.lang.String memo)
                  throws MXException,
                         java.rmi.RemoteException

Service Method used to change status.

Specified by:

changeStatus in interface TicketServiceRemote

Parameters:

ticket - Ticket Mbo. Incidents and SRs are Tickets.

status - The new status

date - The date of the status change. Defaults to the current date/time if null.

memo - The status change memo.

Throws:

MXException

java.rmi.RemoteException

See Also:

throws MXException, RemoteException