public class Incident extends Ticket implements IncidentRemote
See ticket Package description.
This is a system level object.
Key Attributes and Attributes See Ticket
CREATEWOMULTI_CHILD, CREATEWOMULTI_MULTI, CREATEWOMULTI_NONE, CREATEWOMULTI_TASK, CREATEWOMULTI_TOPLEVEL, MULTIASSET_SITE_ERRORKEY
onListTab, statusChangeButtonSigoption, targetStatusOption
MULTILANGCOPY, phantomList, phantomQueue
ADDRESSABLE_SERVICEADDRESS_REL, NPADDRESSCODE_ATTRNAME, NPADDRESSDESC_ATTRNAME, NPADDRESSLONGDESC_ATTRNAME, SERVICEADDRESS_NATIVE_RELATIONSHIPNAME
ALLROWS, CHANGEDBY_USER, COUNT_ADDITIONS, COUNT_AFTERSAVE, COUNT_DATABASE, COUNT_DELETED, COUNT_EXISTING, DBCONFIG, DELAYVALIDATION, DELAYVALIDATIONONLY, DISCARDABLE, GOTCOMPLETEWHERE, HIDDEN, NO_RELATEDMBOS_OF_OWNERSCHILDREN_FETCH, NOACCESSCHECK, NOACTION, NOADD, NOCOMMIT, NODELETE, NONE, NOOVERWRITE, NOSAVE, NOSETVALUE, NOUPDATE, NOVALIDATION, NOVALIDATION_AND_NOACTION, NOVALIDATION_AND_NOACTION_ALLOWCROSSOVER, READONLY, REBUILD, REQUIRED, SAMEVALUEVALIDATION, SETBYPARENT, USER
Constructor and Description |
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Incident(MboSet ms)
Constructs the Incident object.
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Modifier and Type | Method and Description |
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void |
add()
Sets default values for a new Ticket
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void |
generateAutoKey()
Allows the generation of autokeys.
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java.lang.String |
getStatusListName()
Gets the name of the status value list for Incident.
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allowSelfServiceSolutionAccess, applyAssetLoc, applyAssignedOwnerGroup, applyOwner, applyOwnerGroup, applyTemplate, appValidate, calcGLAccount, canDelete, canDeleteAttachedDocs, canEditRelatedSet, canPropagateRepairFacility, canTemplateApply, changeStatus, checkMultiAssetLocCISite, checkOrigIsFollowup, clearClassification, clearLinearAssetFields, copyAssetsToMultiAsset, copyCIsToMultiAsset, copyCollectDetailsToMultiAsset, copyFailListToReportSet, copyLaborToLabTransSet, copyLocationsToMultiAsset, copyRouteStopsToMultiAsset, copyTicketFieldsToMultiAsset, copyTicketToRelatedRecSet, copyWOToRelatedRecSet, createChange, createChange, createIncident, createIncident, createPrimaryMultiAssetRecord, createProblem, createProblem, createRelease, createRelease, createServiceRequest, createServiceRequest, createSolution, createSR, createSR, createWorkorder, createWorkorder, createWorkorder, delete, doClassificationCreate, duplicate, editHistory, findTkSite, getActivityBasedOnWonum, getAddressString, getAutoLocateObject, getAutoLocateObject, getDontSkipCreatePrimaryMALCI, getFailListForReport, getLatitudeY, getLocForAsset, getLongitudeX, getProcess, getRecordMboName, getServiceAddress, getTKServiceAddress, getTopOriginator, getValidateOrder, getWOClassDescription, hasActuals, hasCoords, hasServiceAddress, incrActLabCost, incrActLabHrs, init, initFieldFlagsOnMbo, initRelationship, isGISDataReadonly, isTicketInEditHist, modify, needPopupOnStopTimer, ownership, propagateRepairFacility, relateTickets, relateWorkorders, removeFailureReport, saveGISData, setDontSkipCreatePrimaryMALCI, setLinearAssetFieldsReadOnly, setmultiassetrecord, setRelatedMboEditibility, similarTickets, startTimer, stopTimer, stopTimer, stopTimer, ticketStatus, tkChangeMaxStatus, updateOriginator, updateReportedAndAffectedUser, updateServiceAddress, updateWorkview
canChangeMaxStatus, canChangeStatus, canChangeStatus, canChangeStatus, changeMaxStatus, changeMaxStatus, changeStatus, changeStatus, checkForOpenStatus, checkStatusChangeAuthorization, filterByValidStatusList, fireEvent, getInternalStatus, getOnListTab, getOverridePVStatusException, getStatusChangeButtonSigoption, getStatusList, getTargetStatusOption, getValidStatusList, setOnListTab, setOverridePVStatusException, setStatusChangeButtonSigoption, setTargetStatusOption
addMboSetForRequiredCheck, addToDeleteForInsertList, andEvaluateConditions, blindCopy, checkFieldAccess, checkMethodAccess, checkMethodAccess, checkQualifiedRestriction, checkSiteOrgAccessForSave, clear, copy, copy, copy, copyFake, copyValue, copyValue, createComm, delete, determineRequiredFieldsFromERM, enableMethod, evaluateCondition, evaluateCondition, evaluateCtrlConditions, evaluateCtrlConditions, evaluateRestriction, excludeObjectForPropagate, findAllNullRequiredFields, generateContentUID, getAlwaysFlags, getAttrRestrictionFlag, getAttrRestrictions, getBoolean, getByte, getBytes, getCheckpoint, getClientLocale, getClientTimeZone, getCommLogOwnerNameAndUniqueId, getCondition, getDatabaseValue, getDate, getDeleteForInsertList, getDocLinksCount, getDomainFilterWhere, getDomainIDs, getDouble, getESId, getExistingMboSet, getFetchIndex, getFieldExceptions, getFlags, getFloat, getIgnoreLockCheck, getInitialValue, getInsertCompanySetId, getInsertItemSetId, getInsertOrganization, getInsertOrgForSite, getInsertSite, getInstanciatedMboSet, getInstanciatedMboValue, getInt, getIntegrationService, getKeyValue, getLanguageRecordRowStamp, getLinesRelationship, getList, getLockedByDisplayName, getLockedByUserID, getLong, getMatchingAttr, getMatchingAttr, getMatchingAttrs, getMaxMessage, getMboCtx, getMboData, getMboDataSet, getMboForAttribute, getMboForAttributeStatic, getMboInitialValue, getMboList, getMboLogger, getMboRecordData, getMboServer, getMboSet, getMboSet, getMboSet, getMboSetInfo, getMboValue, getMboValueData, getMboValueData, getMboValueData, getMboValueDataForDownload, getMboValueInfoStatic, getMboValueInfoStatic, getMessage, getMessage, getMessage, getMessage, getMXTransaction, getName, getOrgForGL, getOrgSiteForMaxvar, getOwner, getProfile, getPropagateKeyFlag, getProxy, getRecordIdentifer, getRelatedWhere, getRelatedWhere, getRelationshipNameToLangTable, getResourceName, getRowRestrictionFlag, getRowStamp, getRowStampObject, getSecurityLogger, getSiteOrg, getSqlLogger, getString, getString, getStringInBaseLanguage, getStringInSpecificLocale, getStringTransparent, getSynonymValueWhere, getTenantId, getThisMboSet, getTranslator, getUniqueIdentifer, getUniqueIDName, getUniqueIDValue, getUniqueLanguageIDRecord, getUserInfo, getUserName, hasFieldAccess, hasHierarchyLink, hasLockSaveRights, hasRelatedQbe, hasUniqueID, isApiBatchError, isAutoKeyed, isBasedOn, isChangeByUserWhenSetFromLookup, isEAuditFieldModified, isESigFieldModified, isFlagSet, isForDM, isLocked, isLocked, isLockedByMe, isMasterTenant, isMboLockedByMe, isModified, isModified, isNew, isNoSql, isNull, isOptionGranted, isSelected, isSkipCopyField, isValid, isZombie, lock, moveFieldFlagsToMboValue, needCallInitFieldFlag, orEvaluateConditions, propagateKeyValue, removeCtx, removeRelatedSet, resolveNoSqlWhere, rollbackToCheckpoint, select, setAppDefaultValue, setApplicationError, setApplicationRequired, setAutokeyFields, setCopyDefaults, setDefaultValue, setDefaultValues, setDeleted, setEAuditFieldModified, setESId, setESigFieldModified, setFetchIndex, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlags, setFlag, setFlag, setFlags, setForDM, setHierarchyLink, setIgnoreRecordLockCheck, setLangCodeDefault, setMboCtx, setMLValue, setModified, setModifiedForIntegrationOnly, setNewMbo, setNoSql, setPropagateKeyFlag, setPropagateKeyFlag, setProxy, setReadonlyWhenParentIsReadonly, setReferencedMbo, setReferencedMbo, setResolveNoSqlWhere, setResourceName, setUniqueIDValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValueFromSequence, setValueNull, setValueNull, sigopGranted, sigopGranted, sigopGranted, sigOptionAccessAuthorized, smartFill, smartFind, smartFind, smartFindByObjectName, smartFindByObjectName, smartFindByObjectNameDirect, startCheckpoint, thisToBeUpdated, toBeAdded, toBeDeleted, toBeSaved, toBeUpdated, toBeValidated, undelete, unlock, unselect, useDataSecurity, validate, validateAttributes, validateKeyUniqueness, valueChanged
equals, getClass, hashCode, notify, notifyAll, toString, wait, wait, wait
allowSelfServiceSolutionAccess, applyAssignedOwnerGroup, applyOwner, applyOwnerGroup, applyTemplate, canPropagateRepairFacility, canTemplateApply, checkMultiAssetLocCISite, clearClassification, clearLinearAssetFields, copyAssetsToMultiAsset, copyCIsToMultiAsset, copyCollectDetailsToMultiAsset, copyFailListToReportSet, copyLaborToLabTransSet, copyLocationsToMultiAsset, copyRouteStopsToMultiAsset, copyTicketFieldsToMultiAsset, copyTicketToRelatedRecSet, copyWOToRelatedRecSet, createChange, createIncident, createProblem, createRelease, createServiceRequest, createSolution, createSR, createWorkorder, createWorkorder, editHistory, getDontSkipCreatePrimaryMALCI, getFailListForReport, getTKServiceAddress, incrActLabCost, incrActLabHrs, isTicketInEditHist, needPopupOnStopTimer, ownership, propagateRepairFacility, relateTickets, relateWorkorders, removeFailureReport, setDontSkipCreatePrimaryMALCI, setLinearAssetFieldsReadOnly, similarTickets, startTimer, stopTimer, stopTimer, stopTimer, ticketStatus, updateReportedAndAffectedUser, updateServiceAddress
canChangeMaxStatus, canChangeStatus, canChangeStatus, canDeleteAttachedDocs, changeMaxStatus, changeMaxStatus, changeStatus, changeStatus, changeStatus, checkForOpenStatus, getInternalStatus, getOnListTab, getOverridePVStatusException, getStatusChangeButtonSigoption, getStatusList, getTargetStatusOption, getValidStatusList, setOnListTab, setOverridePVStatusException, setStatusChangeButtonSigoption, setTargetStatusOption
createChange, createIncident, createProblem, createRelease, createServiceRequest, createWorkorder
getServiceAddress, hasServiceAddress
addMboSetForRequiredCheck, addToDeleteForInsertList, blindCopy, checkMethodAccess, clear, copy, copy, copy, copyFake, copyValue, copyValue, createComm, delete, delete, duplicate, evaluateCondition, evaluateCtrlConditions, evaluateCtrlConditions, excludeObjectForPropagate, getBoolean, getByte, getBytes, getCommLogOwnerNameAndUniqueId, getDatabaseValue, getDate, getDeleteForInsertList, getDocLinksCount, getDomainIDs, getDouble, getExistingMboSet, getFlags, getFloat, getIgnoreLockCheck, getInitialValue, getInsertCompanySetId, getInsertItemSetId, getInsertOrganization, getInsertSite, getInt, getKeyValue, getLinesRelationship, getList, getLockedByDisplayName, getLong, getMatchingAttr, getMatchingAttr, getMatchingAttrs, getMaxMessage, getMboData, getMboDataSet, getMboInitialValue, getMboList, getMboSet, getMboSet, getMboSet, getMboValueData, getMboValueData, getMboValueData, getMboValueDataForDownload, getMboValueInfoStatic, getMboValueInfoStatic, getMessage, getMessage, getMessage, getMessage, getMXTransaction, getName, getOrgForGL, getOrgSiteForMaxvar, getOwner, getPropagateKeyFlag, getRecordIdentifer, getSiteOrg, getString, getString, getStringInBaseLanguage, getStringInSpecificLocale, getStringTransparent, getThisMboSet, getUniqueIDName, getUniqueIDValue, getUserInfo, getUserName, hasHierarchyLink, hasLockSaveRights, isAutoKeyed, isBasedOn, isFlagSet, isForDM, isLocked, isLocked, isMasterTenant, isMboLockedByMe, isModified, isModified, isNew, isNull, isOptionGranted, isSelected, isZombie, lock, propagateKeyValue, rollbackToCheckpoint, select, setApplicationError, setApplicationRequired, setAutokeyFields, setCopyDefaults, setDeleted, setESigFieldModified, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlag, setFieldFlags, setFlag, setFlag, setFlags, setForDM, setIgnoreRecordLockCheck, setMLValue, setModified, setNewMbo, setPropagateKeyFlag, setPropagateKeyFlag, setReferencedMbo, setReferencedMbo, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValue, setValueNull, setValueNull, sigopGranted, sigopGranted, sigopGranted, sigOptionAccessAuthorized, smartFill, smartFind, smartFind, smartFindByObjectName, smartFindByObjectName, smartFindByObjectNameDirect, startCheckpoint, thisToBeUpdated, toBeAdded, toBeDeleted, toBeSaved, toBeUpdated, toBeValidated, undelete, unlock, unselect, validate, validateAttributes
getAddressString, getLatitudeY, getLongitudeX, hasCoords, isGISDataReadonly, saveGISData
getAutoLocateObject, getAutoLocateObject
public Incident(MboSet ms) throws MXException, java.rmi.RemoteException
ms
- the Incident MboSet.MXException
java.rmi.RemoteException
public java.lang.String getStatusListName()
getStatusListName
in interface StatefulMboRemote
getStatusListName
in class Ticket
public void add() throws MXException, java.rmi.RemoteException
Ticket
add
in interface MboRemote
add
in class Ticket
MXException
java.rmi.RemoteException
public void generateAutoKey() throws java.rmi.RemoteException, MXException
generateAutoKey
in interface MboRemote
generateAutoKey
in class Mbo
none
- MXAccessException
- (access, CantGenAutoKey) The autokey could not be generated.java.rmi.RemoteException
MXException
Mbo.generateAutoKey()