public interface TicketServiceRemote extends AppServiceRemote
Modifier and Type | Method and Description |
---|---|
void |
changeStatus(TicketRemote ticket,
java.lang.String status,
java.util.Date date,
java.lang.String memo) |
void |
createWorkorder(TicketRemote ticket,
java.lang.String siteid)
Service method to create a workorder from the sr.
|
MboSetRemote |
getWorkLog(MboRemote ticket,
java.lang.Boolean viewSR)
Gets the work log entries for the current ticket.
|
checkSecurity, getCriteria, getCurrentState, getLiveObjCount, getMboSet, getName, getSchemaOwner, getSetForRelationship, getSetFromKeys, getStateCmdList, getStateList, getURL, verifyUser, verifyUser
isAppService, isSingletonService, restart
void changeStatus(TicketRemote ticket, java.lang.String status, java.util.Date date, java.lang.String memo) throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException
throws MXException, RemoteException
void createWorkorder(TicketRemote ticket, java.lang.String siteid) throws MXException, java.rmi.RemoteException
ticket
- Ticket Mbo. Incidents and SRs are Tickets.MXException
java.rmi.RemoteException
MboSetRemote getWorkLog(MboRemote ticket, java.lang.Boolean viewSR) throws MXException, java.rmi.RemoteException
MXException
java.rmi.RemoteException