Package | Description |
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psdi.app.labor |
The Labor package includes Mbos related to those who perform work.
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psdi.app.labor.virtual | |
psdi.app.ticket |
The Ticket package contains Mbos related to Service Desk applications.
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Class and Description |
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FldTicketId
Common Validation Class for: Ticket Identifier
The constructor takes a name of a TICKET criteria - as defined in TicketService.initCriteriaList. |
Class and Description |
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FldTicketId
Common Validation Class for: Ticket Identifier
The constructor takes a name of a TICKET criteria - as defined in TicketService.initCriteriaList. |
Class and Description |
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FldTicketId
Common Validation Class for: Ticket Identifier
The constructor takes a name of a TICKET criteria - as defined in TicketService.initCriteriaList. |
GuestTrustCache |
IncidentRemote
Remote Interface to the Incident object.
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IncidentSetRemote
Remote Interface to the Incident set.
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PostCommitUpdateWorkView
This class listen for the ticket or work order to be committed, and then
update the workview.
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ProblemRemote
Remote Interface to the Problem object.
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ProblemSetRemote
Remote Interface to the Problem set.
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RecordSLARemote
Remote interface to the RecordSLA object.
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RecordSLASetRemote
Remote Interface to the set of RecordSLAs.
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RelatedRecordRemote
Remote interface to the RelatedRecord object.
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RelatedRecordSetRemote
Remote Interface to the set of RelatedRecord objects
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SRRemote
Remote Interface to the SR object.
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SRSetRemote
Remote Interface to the SR set.
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TemplateStatusRemote
Remote interface to the Ticket Status object.
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TemplateStatusSetRemote
Remote Interface to the set of TemplateStatus objects
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Ticket
MBO to represent a Ticket.pro
See the Ticket package description for details.
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TicketAssetRemote
Remote interface to the TicketAsset object.
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TicketAssetSetRemote
Remote Interface to the set of TicketAsset objects
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TicketRemote
Remote interface to the Ticket object.
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TicketServiceRemote |
TicketSet
Represents a set of Tickets.
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TicketSetRemote
Remote Interface to the set of Tickets.
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TicketSpecRemote
Remote Interface to the TicketSpec object.
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TicketSpecSetRemote
Remote Interface to the set of TicketSpecSet objects.
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TKStatusRemote
Remote interface to the Ticket Status object.
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TKStatusSetRemote
Remote Interface to the set of TKStatus objects
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TKTemplateRemote
Remote Interface to the Ticket Template object.
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TKTemplateSetRemote
Remote Interface to the Ticket Template set.
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TKTemplateSpecRemote
Remote Interface to the TkTemplateSpec object.
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TKTemplateSpecSetRemote
Remote Interface to the set of TkTemplateSpecSet objects.
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TKTempltActivityRemote
Remote Interface to the Ticket Template Activity object.
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TKTempltActivitySetRemote
Remote Interface to the Ticket Template Activity set.
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TKTempltActySpecRemote
Remote Interface to the TkTempltActySpec object.
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TKTempltActySpecSetRemote
Remote Interface to the set of TKTempltActySpecSet objects.
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WorkLogRemote
Remote interface to the WorkLog object.
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WorkLogSetRemote
Remote Interface to the set of WorkLogs.
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WorkViewRemote
Remote interface to the WorkView object.
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WorkViewSetRemote
Remote Interface to the set of WorkViews.
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