communication template

How to resend failed emails

Some Maximo implementations massively rely on email communications to notify users about important events like new tickets or assigned tasks. Sometimes outbound emails are also used to implement integration or notify external parties about relevant events. In such environments, it is important to avoid that a planner or unplanned email server downtime results in a […]

Personal email signature in Communication Template

A very useful feature of Maximo is the ability to send emails to recipients from many applications like Work Order Tracking or Service Requests. The Create Communication action can be used to fill the email data (To, CC, BCC, Subject, Message , attachments). In this context it is very useful to have define Communication Templates […]

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