IBM Maximo consultant, geek, agile evangelist
Some Maximo implementations massively rely on email communications to notify users about important events like new tickets or assigned tasks. Sometimes outbound emails are also used to implement integration or notify external parties about relevant events. In such environments, it is important to avoid that a planner or unplanned email server downtime results in a […]
In the two previous posts (first, second) about escalations we have seen what are escalations and how to tune them. In this post will give you some hints bout how to monitor escalation execution.We know that escalations are background tasks to execute actions on a specific set of records. Some of these actions may be […]
In our first Maximo escalations demystified post I have described the general functionality of Escalations. We will now dig into some details that will help you using this powerful feature at its best. The Repeat flag When defining an escalation you always have to create an escalation point and then you can assign actions and […]
Escalations are one of the most common (and easiest) way we use to automate actions in Maximo. They are well known by Maximo specialists but there are some tips to better use them and some undocumented feature you may like to use. The simplest definition of an escalation is the following. An escalation is a […]