Some Maximo implementations massively rely on email communications to notify users about important events like new tickets or assigned tasks. Sometimes outbound emails are also used to implement integration or notify external parties about relevant events. In such environments, it is important to avoid that a planner or unplanned email server downtime results in a […]
Personal email signature in Communication Template
A very useful feature of Maximo is the ability to send emails to recipients from many applications like Work Order Tracking or Service Requests. The Create Communication action can be used to fill the email data (To, CC, BCC, Subject, Message , attachments). In this context it is very useful to have define Communication Templates […]
How to extract emails to notify users
There are several situation where you need to quickly notify a set of users sending them an email. These are few examples of such situations. There is a urgent maintenance activity to perform on Maximo that requires to enable the admin mode and logoff all the users. You are going to rollout an additional validation […]
Custom Java Class for Roles
This entry is part of the Maximo Java Development series. This is just an example of a Maximo role defined with a custom Java class. In this example I have defined a role that can be used to send emails (Communication Template) to the workorder’s supervisor or to the owner group if the supervisor is […]
How to test workflows notifications and emails
Today I want to share with you all a very efficient technique that I use to test email notifications and communication templates in workflows. The technique is based on a very lightweight dummy SMTP server called smtp4dev that can run on any Windows system. This small application sits in the system tray and does not […]
Using Maximo email listener with GMail
An outstanding set of articles about how to configure and use the Maximo Email Listener with GMail are available on IBM Asset Management blog.Here are the links: Importing the SSL Certificate Configuring SMTP Over SSL Sending Service Requests