IBM Maximo consultant, geek, agile evangelist
Sometime you have a complex workflow with many nodes. In these situations is not always easy to troubleshoot an issue or to modify the workflow for a changing business need. For example we may have several nodes in the workflow setting the work order status to CANC. We know that we use the WO CANC […]
Maximo has several interrelated objects People, Person Group, Users, Labor, Craft, Qualifications, etc. Sometimes is difficult to understand the real differences between them. In this post I will provide a quick overview of these concepts. For more details you can refer to this excellent Maximo Secrets application Map. People A person record contains basic information […]
We all know IBM Maximo is not a monitoring console and has no auto-refresh feature in the start center or in the applications. However, in some situations, we may need a Refresh button to reload the content of a table in a Maximo application. In this example I have added a button to refresh the […]
A very useful feature of Maximo is the ability to send emails to recipients from many applications like Work Order Tracking or Service Requests. The Create Communication action can be used to fill the email data (To, CC, BCC, Subject, Message , attachments). In this context it is very useful to have define Communication Templates […]
Today I faced an interesting problem. My customer asked to be able to search work orders with specific values in one of the custom fields I have added few weeks ago to the Work Order Tracking application. Easy I said. I know I just need to add that custom fields in the ‘searchmore’ dialog of […]
Have you ever wondered what’s the difference between ‘Validation Where Clause’ and ‘List Where Clause’ in the Maximo Table Domain definition dialog? I believe this is one of the most common misused features in Maximo. I have see so many times tables domains defined in the wrong way. Let me show a good example of […]
In this post I’m sharing an automation script to generate a BIRT report automatically and attach it a work order. I my scenario I have triggered it from the workflow but it can be also triggered from an escalation.
In the two previous posts (first, second) about escalations we have seen what are escalations and how to tune them. In this post will give you some hints bout how to monitor escalation execution.We know that escalations are background tasks to execute actions on a specific set of records. Some of these actions may be […]
In our first Maximo escalations demystified post I have described the general functionality of Escalations. We will now dig into some details that will help you using this powerful feature at its best. The Repeat flag When defining an escalation you always have to create an escalation point and then you can assign actions and […]
Escalations are one of the most common (and easiest) way we use to automate actions in Maximo. They are well known by Maximo specialists but there are some tips to better use them and some undocumented feature you may like to use. The simplest definition of an escalation is the following. An escalation is a […]