Author : Bruno Portaluri

Understanding People, User, Labor, Craft, etc.

Maximo has several interrelated objects People, Person Group, Users, Labor, Craft, Qualifications, etc. Sometimes is difficult to understand the real differences between them. In this post I will provide a quick overview of these concepts. For more details you can refer to this excellent Maximo Secrets application Map. People A person record contains basic information […]

Personal email signature in Communication Template

A very useful feature of Maximo is the ability to send emails to recipients from many applications like Work Order Tracking or Service Requests. The Create Communication action can be used to fill the email data (To, CC, BCC, Subject, Message , attachments). In this context it is very useful to have define Communication Templates […]

Maximo escalations demystified (3/3) Monitoring execution

In the two previous posts (first, second) about escalations we have seen what are escalations and how to tune them. In this post will give you some hints bout how to monitor escalation execution.We know that escalations are background tasks to execute actions on a specific set of records. Some of these actions may be […]

Maximo escalations demystified (2/3) Performances and the ‘repeat’ option

In our first Maximo escalations demystified post I have described the general functionality of Escalations. We will now dig into some details that will help you using this powerful feature at its best. The Repeat flag When defining an escalation you always have to create an escalation point and then you can assign actions and […]

Handling a Custom Dialog using Automation Scripts

Automation scripts are undoubtedly a powerful feature but we all know there are some limitations. For example automation scripts cannot be used to handle user input in a custom dialog box. This is because the scripting engine runs in the businessobjects layer which is below the maximouiweb layer that can handle DataBeans and user interface […]

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