Maximo

ClassCast exception when launching BIRT reports

Recently I went through a problem running BIRT reports from Maximo. Every time I launch a BIRT report I got a java.lang.ClassCastException exception like this. java.lang.ClassCastException: org.apache.xerces.parsers.XIncludeAwareParserConfiguration incompatible with org.apache.xerces.xni.parser.XMLParserConfiguration My colleague Daniel Hlawatsch found the solution based on two similar IBM TechNotes: New Xerces library was introduced in CCMDB 7.1.1.5Error connecting to WebServices To […]

Multiple Maximo 7.1 installations on the same administrative workstation

As you may already know IBM Maximo 7.1 does not fully support the installation of multiple environments on a single Administrative Workstation. This is partially true since IBM has developed a procedure based on the use of non-administrative system users (see TechNote 21421640). However, I find this as an overly complex technique so I have […]

Windows Server firewall rules for Maximo/SCCD installation

Windows 2008 Server default firewall rules are very restrictive. When installing Maximo or SmartCloud Control Desk on a remote WebSphere installed on a Windows 2008/20012 Server system you may hit some connectivity errors between the Maximo Administrative Workstation and the application server. I have found out you have to open the following ports/protocols: Ping: this […]

Screen recorder

Today my fellow colleague Andreas Dietrich has discovered a nice little utility that is shipped with Windows 7 which I think can help you guys in several ways.The Windows 7 “Problem Step Recorder” can be used for example to document installations or to provide as best practise for ticket documentation.This little utility (psr.exe) should be […]

Automatically stop workflow on closed work orders

When using a workflow to drive the status changes of an object in Maximo you shouldn’t allow the users to change the status directly through the ‘Change Status’ action. This could be easily done removing the ‘Change Status’ sigoption from relevant users groups.When users have both options enabled, it may happen that a closed work […]

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