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ClassCast exception when launching BIRT reports

Recently I went through a problem running BIRT reports from Maximo. Every time I launch a BIRT report I got a java.lang.ClassCastException exception like this. java.lang.ClassCastException: org.apache.xerces.parsers.XIncludeAwareParserConfiguration incompatible with org.apache.xerces.xni.parser.XMLParserConfiguration My colleague Daniel Hlawatsch found the solution based on two similar IBM TechNotes: New Xerces library was introduced in CCMDB 7.1.1.5Error connecting to WebServices To […]

Multiple Maximo 7.1 installations on the same administrative workstation

As you may already know IBM Maximo 7.1 does not fully support the installation of multiple environments on a single Administrative Workstation. This is partially true since IBM has developed a procedure based on the use of non-administrative system users (see TechNote 21421640). However, I find this as an overly complex technique so I have […]

Windows Server firewall rules for Maximo/SCCD installation

Windows 2008 Server default firewall rules are very restrictive. When installing Maximo or SmartCloud Control Desk on a remote WebSphere installed on a Windows 2008/20012 Server system you may hit some connectivity errors between the Maximo Administrative Workstation and the application server. I have found out you have to open the following ports/protocols: Ping: this […]

Screen recorder

Today my fellow colleague Andreas Dietrich has discovered a nice little utility that is shipped with Windows 7 which I think can help you guys in several ways.The Windows 7 “Problem Step Recorder” can be used for example to document installations or to provide as best practise for ticket documentation.This little utility (psr.exe) should be […]

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